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Review by LoPhatPhuud See Profile

  • Location: Albuquerque, Bernalillo, NM, USA
  • Cost: $250 per month
  • Install: about 1 days
Fast and reliable
Only one - no limited dialup for backup just in case
Good value for the money
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

May 5, 2004

No problems since install in November. Up time as good or better than Qest DSL. Speed consistently high. Price is comparable to Qwest's lowered prices. All in all, extremely satisfied.

January 28, 2005
Now at 4000/384 with excellent connection. Uptime is over 99%. Only two short interruption since installation and those were fixed within 4 hours.

October 20, 2005
I went for the High Priced Spread and have 8000/768. I regularly get those speeds and have no complaints. THere were DNS Issues in the past, but I have alternatives ready to use so it is not an issue. There hads been no down time here since the last report.

Still a bit pricey, but so is their cable (I ahve two HDTV's both on the cable). Hopefully as fiber makes it way to homes, the competition will force the prices down a little.

October 27, 2007
Still with Comcast and the service is the same as in October 2005. Excellent speed, and reliability.

May 15, 2008
Now on 8mb with Powerboost. Service has been excellent since the last review with no interruptions. Well worth the money. ($52.95/mo)

December 18, 2008
No changes since the May update. Only one outage since then and that was for less than 2 hours. No recent DNS issues. There were a few early in the year but none since.

July 18, 2009
Went to a Triple Play package to get the phone and DVR. As a part of the package I am now on a 16/2 connection. Service is excellent with very few interrupts or slowdowns.

January 8, 2014
Still on triple play. Comcast has increased speeds since last review and I currently get 50/10. Extremely few interruptions. Total time down in last 5 years is less than 6 hours.

Now on an Arris TG862G Docsis 3.0 emta/modem/router. No issues for me with this unit and wireless is excellent anywhere in my apartment. No need to go to bridge mode at this time.

January 30, 2015
Still on TriplePlay 50/10. One interruption this year lasting just over 2 hours. I have no issues with the service.

January 28, 2016
Still on Triple Play. Speed was increased by Xfinity last year to 150.10, no increase in cost. Two interruptions in the past yer, the longest slightly over 3 hours. I have no issues with the service.

member for 22.2 years, 6246 visits, last login: 5.2 years ago
updated 7.8 years ago

PBJunkster
Crazy Talk
join:2001-10-02
Sahuarita, AZ

PBJunkster

Member

Why pay?

Why not just buy a router and save yourself the money to buy the addt. IP? Then you can add more computers too if you want. Just a suggestion.
Sludgehead
join:2001-03-09
Albuquerque, NM

Sludgehead

Member

Good luck with Qwest...

I had DSL through Qwest for 15 months. The connection was good but they really reamed me for being an early adopter and their customer service sucks. After waiting 2+ years for their service (ANY broadband actually) to be made available in my area (and knowing for at least a year in advance that the system was technically ready to go, just corporate bulls**t keeping us from being hooked up) I grabbed a Qwest line ASAP. According to the website prequal I was only given an option of 256k. Upon ordering I inquired and was told the only way to get anything faster was to upgrade to a "Business Select" line (512/512) at a cost of around $100/month with a contract. I foolishly agreed.

Two months after I signed up they changed their entire scheme and now suddenly my neighbor is getting a 640/256 line for $39.95. Suffice to say I felt a wee bit screwed paying over twice as much for less bandwidth. Not to mention how having a voice line is mandatory in order to get DSL, yet after my contract was up and I told them to stick it my DSL line worked flawlessly for over six weeks AFTER they disconnected my voice line. (I told them to disconnect everything....it's cable and cellular from here on out)

As far as Comcast goes I signed up in March. It works fine most of the time but definitely seems flakier than my DSL. It's much faster and my ping times have been cut in half which suits me just fine. The upload cap kind of blows and it sometimes irritates me watching my firewall log fill up with port scans from Comcast, but it only costs half as much as my DSL line did and is three times as fast. Considering it costs at least $30 a month just to subject yourself to the torture of a dialup account I can hardly complain. In fact I have a hard time understanding anyone moan about cable considering how fast it is and how much a T1 connection costs. I understand as the system catches on and more users subscribe my connection may very well start to deteriorate, but it's hard to imagine it being worse than dialup.

VIVA LA COMCAST!

Civil Libitarian
@zianet.com

Civil Libitarian

Anon

Avoid Comcast!

I do not recommend Comcast!

Comcast spam-blocks non-spam email. You cannot trust their email servers, because they use the MAPS list. In english, they are using a blacklist that assumes most machines are spammers, only letting select non-spammers through.

This blocking technique is very poor. I could not communicate with my earthlink subscribed family members because Earthlink uses this same unreliable blacklist from MAPS. So while they block email from friends/family, spam still gets through their blockers because spammers still use static IPs. So then you have a problem of losing important messages, along with the original problem of receiving spam.

LoPhatPhuud
MVM
join:2002-01-06
Albuquerque, NM

LoPhatPhuud

MVM

December 2011

My connection is reliable and has been over the years. I have a Triple Play package with 20/4 internet.

Only a very few minor interruptions. One major interruption last December when some idiot disconnected me thinking I was not a legal connect. There was no tag on the junction, but there was one on the pole, if he/she has taken the time to look. Service was restored, but it took them 3 days.