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Member review of Comcast


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read 4760 reviews (2145 positive) (1347 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$75 per month avg ($19 to $347)

Speed test results 3 year trend
Review by mdavis4 See Profile
UPDATED: 148 days ago
member for 9.4 years, 1136 visits, last login: 23 days ago


Gwynn Oak,Baltimore,MD
$98 per month
about 2 days
"Solid Connection and the Digital TV package is pretty cool too."
"Cost still high if not in a promotion! Call Comcast after your promotion ends if you want to save money!"
"Service quality is great... Phone support has improved 10 fold!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Vonage
    ·Millennium Digital..
    Well it has been several years since I have placed a review on Broadband Reports. I'm now back with Comcast since I moved back to Baltimore City. The service so far has been excellent 100% up-time during my waking hours. The TV service has allot to offer except my Boomerang but I just found out I can get that on demand! I have been packaged in a special promotion for a year so the cost is great at this time but the regular price would be awful I am looking at over $200 for the service that I have.

    Overall I give Comcast a solid grade A for a great effort they are putting in the customer service side of things. Had a miner connection issue with the coaxial cable connecting the HDTV converter to the TV. They knew exactly what the problem was and showed me how to fix it.

    The internet is consistently testing at 10 to 15 megs down and 1.7 to 2.3 megs up. So am satisfied with the connection of the internet. Average ping is between 33 and 57 hops so good pings for gaming.

    I will update if situation changes.

    Followup comments:
    view ALL 23 comments
    DDPlaya16
    Premium
    join:2007-12-30

    what part of city?

    I know you posted Gwynn Oak, but is that where you are now?
    permalink · 2009-07-09 21:09:14 · Reply to this
    Forums » comments on review of Comcast

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