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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($20 to $210)

Speed test results 3 year trend

Review by dolphins See Profile
UPDATED: 213 days ago
member for 7 years, 2445 visits, last login: a few hours ago


Westville,Gloucester,NJ
$42 per month (12 month contract)
"Fast,Reliable,(when configured properly)Low Cost(compared to similar speeds)"
"can't think of any?"
"Affordable,Fast,100% Reliability"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Was transitioned from @Home,been using Comcast for 5 years now and really can't complain. Virtually problem free since I deleted all comcast software,although my line quality is rarely above 90%(re-transmissions) but, it's still the best product available for my area.

    05/16/02 update:

    They seem to have got it together, I have had 100% line quality as of late and have yet to have any down time since the transition. It's still the best you can get at this price.

    11/25/02

    Still no down time and speeds are consistently at the cap 1500/128, I couldn't be happier!

    06/20/2003

    100% line quality,consistently at new cap 1800/256,No down time in over a year.

    01/06/04

    Consistently at or above new cap 3000/256, Still no outages since the transition. Some friends of mine have gone with VerizonDSL because they never successfully made the transition. I'm staying with Comcast!

    01/14/04

    Installed new Motorola SB5100 modem and Linksys BEFSR41 etherfast router and dropped the 2 RCA DCM235 modems. Only took about 30 minutes to setup and be online. Comcast tech did her job flawlessly. Speed 3124/240 with 100% line quality.

    08/20/05

    Speeds at cap 4000/384 with 100% line quality so I bumped up connection reliability to 5 (best) Can't comment on the others because I haven't spoke to tech support,sales rep,co-ordinator or required any additional services. As for the value, it's still the best for the price but the only way I could give it a 5 is if it were free:)

    12/09/05

    Not quite up to new cap of 6000/384 since they moved me to a new IP block to make room for new customers. Really high ping times at peak hrs, speed drops to DSL speeds. Waiting for a solution?

    07/03/06

    Installed new computer, ran Tweak Test and Speed Test from BBR tools and found that my RWIN had been lowered and Windows scaling had been turned off. I guess my Nvidia nForce Network Controller/NIC has changed my settings. Anyway my speed is above the cap now and I have 100% line quality.

    4/13/07

    Been upgraded to "Performance: 6000 kbps / 768 kbps w/ powerboost" with 100% line quality. No complaints.

    10/19/07

    Waiting to see if they give me Blast?

    01/28/08

    Somewhere along the way I have been upgraded to "Performance: 6000 kbps / 1000 kbps w/ powerboost". Verizon FIOS has been implemented in my neighboring town of Woodbury but not here in Westville yet.

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