 Review by actor90 
UPDATED: 342 days ago
member for 5 years, 1931 visits, last login: a few hours ago
 Tuckerton,Ocean,NJ
 $183 per month (24 month contract)
 "offers many features, and is very reliable (Unless you like P2P)"
 "price is high"
 "High price, average service, that is dependable (Unless you like P2P)"
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(ratings match consensus)
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*******UPDATE 9/12/2007*******
Since my last review Comcast has added the smoke and mirrors of "Power Boost." Basically power boost gives you a short burst on your downloads and uploads, but with big files it will average out to the current cap, which for me, after more then a year is still 8Mb/768kbps. Comcast has added a Blast speed tier in areas that have FIOS competition that is 16Mb/2Mb at the same price I pay for 8Mb/768kbps it's Comcastic!
Comcast has added digital voice, their VoIP offering. Through a 2 year package deal, I have all the digital channels, movie channels, digital voice, and 8Mb/768kbps HSI for the price of about $182.00 a month including the HD DVR. That deal is pretty good. Overall Comcast is better then some, and worse then others, average service to slightly above average. The reason I have lowered Comcast to average service, is the addition of the sandvine protocol which limits and blocks P2P traffic for everyone, not just the abusers. It has lowered the value of their service to me.
*******UPDATE 5/10/2006*******
Since my last post to this review I have gone to the Gold Tier on the High Speed Internet. My speeds are now 8Mb/768kbps, I usually get my advertised speeds. The only complaint I have, is the horrible AT&T backbone that Comcast contracts to, to connect HSI users outside the Comcast network. AT&T's backbone on many days is like a bottle neck. It can slow things down to a crawl. I find the service from Comcast when it comes to High Speed Internet, to be extremely reliable. The price, as always, is high, but you get what you pay for. We hardly ever loose our connection. Comcast has made cable a reliable utility that you can count on. That is saying something, considering just 20 years ago it was a hit or miss service, with expected outages. Comcast has turned that image around. We all count on our service to work consistently, and it does.
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I never wrote a review on Comcast before, because I didn't originally order my service from them. The cable company that served us originally was Adelphia. After years of poor service, and delays of offering Digital Cable and High Speed Internet, it was with relief Comcast traded systems to take over ours. With in a year we had Digital Cable and Comcast High Speed Internet.
Early on there were service problems, but with in a few months everything worked perfectly. A few minor bumps in the road here and there, but I must admit over all Comcast has been extremely stable and reliable for me. I have all their services from DVR on down, and it all works extremely well. It is so nice to call in a problem and have it dealt with, instead of getting excuses, like we did with Adelphia.
In the 3 or so years they have been servicing my area, I only had one major complaint. That was the length it time it took them to resolve a digital cable issue when they moved to 256QAM. The loss of some channels for a month bothered me, but it was fixed. Other then that, it has been a smooth ride, and Comcast did re-inverse me for the issue.
The price is higher then what we paid under Adelphia, but I think of it this way. You get what you pay for. We are getting excellent service. Also, of note, we started out at 1500/256 on the HSI, and two years later we are now getting 4000/384. At the same price. You can't beat that.
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