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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$76 per month avg ($19 to $347)

Speed test results 3 year trend

Review by dot_null See Profile
UPDATED: 1.2 years ago
member for 5.4 years, 1796 visits, last login: a few hours ago


Kennesaw, GA
$42 per month
about 3 days
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I will update this review pending the outcome with the issues in the following thread: »[Connectivity] Slow upstream issue in the Atlanta area

    As of now, I am not terribly pleased with Comcast.

    Followup comments:

    Dmzy

    @comcast.net

    Have comcast check it out...

    Our comcast internet used to disconnect all of the time (and we even had to be a cable booster for our cable in the basement so the signal would be strong enough for the router to pick up) and finally it just would not work, so we called comcast. They came out and checked outside at the telephone pole, and it turns out the one of the cable parts out there had been leaky and had gotten water in it, which was why our internet was always disconnecting... they fixed that, and it has been great ever since.

    dot_null
    Premium
    join:2004-06-28
    Kennesaw, GA
    ·Callcentric
    ·Comcast
    ·VoiceStick
    ·AT&T Southeast

    Re: Have comcast check it out...

    said by Dmzy :

    Our comcast internet used to disconnect all of the time (and we even had to be a cable booster for our cable in the basement so the signal would be strong enough for the router to pick up) and finally it just would not work, so we called comcast. They came out and checked outside at the telephone pole, and it turns out the one of the cable parts out there had been leaky and had gotten water in it, which was why our internet was always disconnecting... they fixed that, and it has been great ever since.
    Thanks for the suggestion, Dmzy. The situation seems to have improved somewhat. Others in my area have had this same issue, so it isn't an issue unique to me. I do appreciate the suggestion, and I'll keep it in mind when I have problems in the future.

    Warlord2564

    @comcast.net

    Illegal!

    quote:
    Also today, I got a rude call from a collector looking for a past Comcast bill, saying we had owed 80 dollars and change out of 100 and change that I've been paying on at the Comcast office. He was very rude in demanding the money owed and said we were supposed to make arrangements with them to pay, not Comcast as we have been for these past 2 months. When we answered him telling we had the receipts showing we had been making payments, he HUNG UP, just like the previous woman, Michelle.
    This is illegal!!! Collection calls can not be harrassing, and they can not demand money. Threaten them with a lawyer, and they'll probably leave you alone.

    Chris 313
    Come get some
    Premium
    join:2004-07-18
    Houma, LA
    clubs:
    ·Comcast
    ·Comcast
    ·Charter Pipeline
    ·Comcast Digital Vo..
    ·AT&T CallVantage

    Re: Illegal!

    said by Warlord2564 :

    quote:
    Also today, I got a rude call from a collector looking for a past Comcast bill, saying we had owed 80 dollars and change out of 100 and change that I've been paying on at the Comcast office. He was very rude in demanding the money owed and said we were supposed to make arrangements with them to pay, not Comcast as we have been for these past 2 months. When we answered him telling we had the receipts showing we had been making payments, he HUNG UP, just like the previous woman, Michelle.
    This is illegal!!! Collection calls can not be harrassing, and they can not demand money. Threaten them with a lawyer, and they'll probably leave you alone.
    This has already been taken care of and is of no concern to me anymore.

    And another thing, why did you quote a part of my review, in another totally different person's review and post it here?

    Did you get the links mixed up?

    Here's my address for clarification: »Review of Comcast by Chris 313

    Anything else you have to have say about my review, post it at that address so I can follow it.
    Forums » comments on review of Comcast







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