 Review by NetFixer 
UPDATED: 1.5 years ago
member for 4.1 years, 2321 visits, last login: a few hours ago
 Murfreesboro,Rutherford,TN
 $20 per month
 about 1 days
 "Fast self installation (I supplied my own modem)"
 "Too unreliable for VOIP or commercial purposes."
 "An acceptable residential service for casual web browsing and email only."
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I use this for VOIP and also for web browsing. So far it has handled both functions quite well.
Update 08/03/06:
My early exuberance with being able to use Comcast for VOIP, was dampened after some infrastructure changes which resulted in different unreliable routing which rendered VOIP traffic almost unusable. The fact that the local Comcast infrastructure is currently not able to withstand power failures nailed the coffin lid shut as far as being able to use it for VOIP.
I called a couple of weeks ago to cancel the HSI service, and the CSR told me that there were some infrastructure changes scheduled for late September in my area to allow Comcast to support their own Digital Voice (VOIP) service. He offered me a $19.95 per month rate for six months if I wanted to see if the alleged changes would change my mind about Comcast HSI. I accepted the reduced price plan, and I will see what happens in the next few months.
Update 02/08/07:
Well, the price discount expired and still no CDV availability from my local franchise, and the service still drops too frequently for me to rely on it for VOIP, or for conversion to a commercial account, so I just cancelled the HSI service. As I said previously, it is a good residential service if all you need is casual web browsing and email, but for any serious use it is just too unreliable at this time. I will keep looking to see if CDV (and it's implied increased reliability) ever becomes available from this franchise, and I might give it another trial period if that happens.
Followup comments:  FanaticGamer
join:2006-10-16
Jacksonville, FL | Update? very very curious to see how everything went VOIP wise. Here in Town, plenty of people have VOIP,CDV, or Bellsouth..... let us know^^
FG | |
| trailtreker
join:2006-06-08
Mcgaheysville, VA | Voice Of Idiototic People What a tragedy | |
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