Review by seige101 
UPDATED: 13 days ago
member for 5.1 years, 45 visits, last login: 13 days ago
 Palmer,Hampden,MA
 $33 per month (12 month contract)
 about 4 days
 "Fast always up"
 "none"
 "Great value for the money very reliable"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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I have been a customer of HSI for about 6 years now (since it was offered in my area)
Started with att road runner, then they got sold to Comcast.
Speeds have always been as advertised or better. In the 6 years i have had no major outages, just minor due to lines being down (weather or cars taking out poles).
Overall very happy with the service. No complaints
Update 5-23-07
No noticeable outages. Very happy with the service
Update 11-1-07
Apparently my pricing promotion ran out without notice resulting in my bill jumping $50 per month for my internet/phone combo from comcast. Tried calling to signup for another year long commitment but they had nothing to offer.
Called Verizon in regards to their triple play bundle and will be switching soon.
Was happy with the service and value at the bundle price ($69) for internet/phone, and have never had problems over the years but this price hike is to much.
Update 7-31-08
Back to comcast and the triple play bundle. Guess i will be switching once a year whenever the promotion runs out. Still no problems with service and reliability!
Followup comments:  TonyL222
join:2004-07-02
Reston, VA
edit:
December 28th, @03:47PM
| Comcast Service I have had Comcast High Speed Internet since 2000. The first six months or so were a little rocky. Since then (over five years now), there have been few service disruptions. I actually can't recall a specific disruption, but I know there's been one or two. Speeds have gotten progressively faster.
Overall, service has been rock solid. | |
| 
tmsingleton
@comcast.net
| Castrate Comcast ! Castrate Comcast! Castrate Comcast! Comcast Sucks. There are more outages. On Demand is usually down, etc. etc. etc.
I think everyone should join Florida's lawsuit against Comcast about their sorry On Demand service. New Movies are often not there as advertised or will come out for one day and then get yanked. In addition, they go for weeks without updating the anime channel although they supposedly made a deal with the anime network to offer more and better service.
In addition, Comcast uses the old bait and switch when it comes to advertisement for services that include hidden fees like a $99 installation fee for phone service for their 33+33+33 for internet/phone/cable service.
Was I the only one charged $99 for an installation fee. If so why? How do I correct this. | |
|  | seige101
join:2003-06-23
Palmer, MA | Re: Castrate Comcast ! Castrate Comcast! Castrate Comcast! Installation was free when i had signed up. | |
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