Review by phantom6294 
Posted: 1.2 years ago
member for 6.4 years, 1384 visits, last login: a few hours ago
 Abingdon,Harford,MD
 $46 per month (12 month contract)
 about 4 days
 "I've been impressed with the Comcast.net website"
 "Cable Modem rental fee, Low provisioned 'permanent' speeds"
 "I was spoiled with OOL, but not to shabby."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I first tried to sign up for Comcast's Triple Play via their website, but even though I indicated I did not wish to port my telephone number (and had no long distance service) the site refused to let me complete the process, requesting I input my current long distance service. Not a great start...
I made the initial order over the phone and got a Saturday appointment (28 Apr 07) from 8AM-12PM. Technician arrived about 9AM; impressive. Technician was a contractor, but was dressed and acted professionally. I was already getting a basic TV signal, but he did replace a splitter on the line. He got the cable modem hooked up, but had some initial difficulties getting my phone to work due to a firmware upgrade on the cable modem; no biggie.
The tech installed some Comcast software on my laptop, without first telling me, which I was none too pleased with. Worse yet, avast! detected a virus in the software; I have the screen shot to prove it, though most likely a false positive. I just uninstalled the software after he left.
I have Powerboost and speeds seem okay. Admittedly, it's hard to be impressed having come from Optimum Online territory with 30/5 Boost speeds at a cheaper price. I have the 8/768 service with Comcast.
My one complaint at this time is that I cannot access .mil servers when using a router. This is bizarre and never happened with Optimum Online. Since it works when connected directly to the cable modem, I will get no sympathy from Comcast... but it just make absolutely no sense to me.
Minor Update: I cloned the MAC off of one of my PCs and the problem with accessing .mil sites has been resolved. Interesting...
Followup comments:  
jeffhambone
Peace, through superior firepower
join:2002-02-02
Manassas, VA
 ·Cox HSI
·Comcast
| Different IP address for router? What IP address are you pulling when you're connected via the router vs. connected straight to the modem? If it's from a different netblock, the router address might be in a block DISA is filtering for some reason. Try cloning your PC MAC to the router and see if that helps.
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Son, there's only one thing you need to know: HEMI | |
|  | phantom6294
join:2002-02-27
Abingdon, MD | Re: Different IP address for router? Well I'll be, it worked! Thanks!!!
Now... if I only I knew what the underlying cause was... | |
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jeffhambone
Peace, through superior firepower
join:2002-02-02
Manassas, VA
·Cox HSI
·Comcast
| Re: Different IP address for router? It's how Comcast does DHCP assignments. As I understand it, they run some kind of hash on your MAC address, then use that to assign an IP address out of one of their assigned address spaces. This process is also location dependent, but CRAN has something to do with that, too. In the time I've been with Comcast, I think I've had addresses from two (possibly three, it's been awhile and I've moved once) different Class A address spaces.
Changing your IP address, if you changed to a different part of the address space, probably got you past a temporary (or permanent, who knows) DISA routing filter or access list.
--
Son, there's only one thing you need to know: HEMI | |
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