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Member review of Comcast


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read 4161 reviews (1931 positive) (1160 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$68 per month avg ($2 to $347)

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Review by bi0tech See Profile
UPDATED: 363 days ago
member for 5.1 years, 122 visits, last login: 163 days ago


Towson,Baltimore,MD
$43 per month
"Download speed"
"install scheduling, unexplained rate increases, incompetant support, unexplained outages, upstream speed, nonsensical billing"
"No choice at the moment, but will gladly bail for any realistic competition"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Good and bad points about sum it up.

    Estimated tier 6/384 (Last 2 times I asked they didn't know) 43$ with my own modem. 58$ unbundled from CATV service.

    Download speeds can top out around 10M with Speedboost. Upstream around 400kb.
    Random disconnects stemming from system upgrades and failed firmware pushes seem to occur on a monthly basis.
    Install tech was late by over 8 hours after my latest move to this location. Support offered a 20$ comp for the trouble which was mysteriously lost and not noted anywhere in my case file.


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