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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$77 per month avg ($19 to $347)

Speed test results 3 year trend

Review by Sweet Witch See Profile
UPDATED: 1.1 years ago
member for 6.3 years, 3253 visits, last login: a few hours ago


Gallifrey
$92 per month
about 10 days
"Steady connection - before"
"Much slower than OOL for more money"
"It's the lesser of two evils here"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    The price includes Standard Cable, Internet alone is about $45 with the bundle. It works fine, but I really miss OOL and the 15/2. This package is 3/768 and it's like driving a Yugo after having a Porsche for a few years.

    Update: 4/10/2008

    I had to call for help today when my internet went out this morning. It was sputtering so I let it be but when it hadn't come back on by 3pm I had to call. Thankfully I got a really good guy who didn't make me go through the script. I told him I had already power-cycled the modem and router and the modem was stuck on flashing 'send'. He tried to connect to it, then remembered that it wasn't online. The tech came out, changed a bunch of ends (apparently you *shouldn't* let an electrician put the connectors on), replaced three splitters, gave me three more because I asked for one and is getting the drop replaced. All for the remarkable sum of $24. Not bad at all, and less that one new splitter would have cost me. All in all, Comcast really came through for me today - how often do you get a tech on the day you call? Within 90 minutes of your initial call no less.

    Update 10/12/2008

    Well, I moved to the next town in June and am having more problems. My connectivity is much flakier but I don't know if that's because of Comcast or the wiring in the apartment house basement (it's a jungle down there!). I was constantly having to power cycle so I ran a new run of coax to bypass a second splitter. It's a bit better now but I think I'm going to have to have the tech come back out and replace the old double-cable that I know it about 15 years old (since the old ATT two-channel days).

    Followup comments:
    stillwater
    Premium
    join:2007-03-05
    Rockport, MA

    MONOPOLY

    Service diminishes while the cost increases.
    FINE oversight by the FCC, eh?

    Cooper
    Forums » comments on review of Comcast


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