I've been very pleased with Comcast HSI. Very few outages or speed drops (near Fresno CA). I was able to contract with them for one year at $29.99/mo. But they told me no more. Offered me to upgrade to full speed HSI (6mb) plus VOIP service for $66/mo. Still better than the $54 I started paying a month just for HSI. I will find out how good their VOIP is I guess. I've been on ViaTalk (spin off of Sun Rocket) for the last year with quite a few initial glitches. Now runs OK and will run a fax not over 9600 bps. I did not want to go back to Ma Bell + DSL problems which always seem to come and go whenever I had it.