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Member review of Comcast


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read 4776 reviews (2151 positive) (1351 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($19 to $347)

Speed test results 3 year trend
Review by inferno3387 See Profile
UPDATED: 2.1 years ago
member for 3.4 years, 16 visits, last login: 2 years ago


Jackson,Hinds,MS
$55 per month
"Nothing, horrible downtime..."
"Customer Service is PATHETIC..."
"I wish there was another company to choose from, Comcast is a big scam!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

    I had problems from May until August, and then it was finally fixed. The nightmare started when the internet would crash 20+ times a day. I would call their tech people, they said it was an outage. When it kept going on for a few more weeks, I made them send out a technician. The technician did not find any problems. When he left my house, the internet crashed again. So after about 30 hours of phone calls, they finally fixed it. Found out it was something outside on a line. It seriously took them 4 months to fix the internet. I would worry about the technicians to even show up at my house since they sometimes they cancelled the appointments...

    Comcast is the worst ISP I have ever used, its a complete joke. When they bought out RoadRunner in my area, the service got worse. The tech support are complete idiots, along with the technicians they send out to your house.

    Bottom line is this, I wish I had Verizon FIOS. I wouldn't have to deal with this junky Comcast...

    Followup comments:
    view 1 comment

    radioactive71

    @comcast.net

    Comcast Crash Problem.

    SAME EXPERIENCE HERE,COMCAST INTERNET CRASHES ALL THE TIME AND THIS IS THE THIRD TIME I HAVE A TECH COME TO THE HOUSE TO TRY TO FIX THIS PROBLEM , TODAY FINALLY THE INTERNET HAVEN'T CRASH WILL SEE HOW LONG IT LAST. I WISH THERE WAS ANOTHER HIGH SPEED INTERNET PROVIDER ON THE AREA
    TO BAD EMBARG DSL DOESN'T CUT IT.
    permalink · 2007-10-09 21:03:14 · Reply to this
    Forums » comments on review of Comcast

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