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Member review of Comcast


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Six Month Rating

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$73 per month avg ($19 to $347)

Speed test results 3 year trend

Review by SOAR See Profile
Posted: 1.9 years ago
member for 8.8 years, 2965 visits, last login: a few hours ago


Jacksonville,Duval,FL
Contract price not specified.
"when it's good it's good"
"when it sucks it sucks"
"reliability very shaky"

    They change the service like I change underware! must have some worthless techs cause it might be good for me one day and the next day line choke hold. I'm thinking they get it right for some then others complain and guess what the skeaky wheel gets greased, but overall problem still exists cause the other side of the fence goes into a choke hold. Upload speeds are much to be desired while dowload speeds normally not bad. If they monitor this thread then my zip is 32246 --please fix the overall problem whatever you determine. Just get us what we pay for a faster and more reliable line than dsl -- or maybe I just need to switch cause they(DSL) have came along way.

    Followup comments:
    FanaticGamer

    join:2006-10-16
    Jacksonville, FL

    Wha?

    What is the problem your experiencing? You mention Slow Speed,Packet Loss... If the entire zip code of 32246 was having a problem we would be in queue all day/night. Lets start at your place and see if theres a signal problem, and escalate from there.

    Start Here: »Comcast High Speed Internet FAQ »How To Get Help!
    laalalalalal1

    join:2004-04-02
    Boynton Beach, FL
    ·Comcast

    Re: Wha?

    IM in 33435 and have been calling Comcast every day for two months. Today the tech guy is supposed to come out again today for the second time about slow upload speeds. I have the upgraded subscription. My upload speed is supposed to be at least 768 but it is only about 200, sometimes even less.
    The first tech to come out said it was an outside line problem and they were supposed to fix it 3 times but never fixed it. The last time they claim they fixed it but the upload speed did not change.
    I assume he will not show up, as I got stood up twice before he finally showed up the time before.
    Not that he will be able to do anything anyway, it is an outside problem. This is often slower than dialup.
    Forums » comments on review of Comcast


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