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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($19 to $347)

Speed test results 3 year trend
Review by underthehood See Profile
UPDATED: 1.1 years ago
member for 3.9 years, 1328 visits, last login: a few hours ago


Rockford,Winnebago,IL
$75 per month
"none yet"
"space isn't large enough"
"I amhoping that I can go to AT&T"
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

    Rockford IL and it's surroundings has just switched over to Comcrap. So far service has become worse and more spotty every day not to mention quite allot slower. And for all this I get the privaledge of soon having to pay MUCH more for my internet, MUCH more for TV and having to possibly switch over to their g&*dammned special cable converter box!

    In a word Insight should be shot for leaving us and comcast should be crucified

    Still hate comcrap with a passion. Unfortunately I have no other choice for HS Internet. Customer service is even worse than before. Trying to get a live person on the phone is futile at best. They are now taking channels off the basic pkg and putting them on the digital pkg. I.e. Nat Geo so they can force the hand of those of us who are happy with basic. Internet is sketchy with many issues still to this day. In short they are the pits.

    Followup comments:
    view ALL 4 comments

    CableTool
    Poorly Representing MYSELF.
    Premium
    join:2004-11-12

    And thas different how?

    From your Insight review
    quote:
    I have been an Insight customer in the Rockford IL metro area since they started the service. Other than a few teething problems at first they were for 6+ years VERY reliable and were constantly TRULY improving service. That is until their latest round of "improvements". This all started May 5th and at that time my internet just shut down like someone flipped a light switch and there it stayed for 2+ weeks! All I could get from them was we are making "improvements" to make our service faster and more reliable than ever. Well for 6 years I could count on one hand the times my service so much as hiccuped! I was getting SOLID 3500+ downloads and 400+ upload.

    Now after their round of "upgrades" all I can get is occasionally 1400 DL speeds and can muster about 300 UL speed. The connections are unreliable now, much packet loss my VOIP which had been so rock solid is now flaky at best.

    In a nutshell Insight is NOT my cable company! I don't know whose they are but they are certainly doing NOTHING for me! Some "upgrade" I got!

    They will see a complaint from me through the Illinois State's Attorney for fraudulent practices and advertising. THEY SUCK!
    And now Comcast has come in, they are making changes that have to be made. It will be bumpy for a bit but everything will even itself out.
    --
    CableTechs.org/"Horrible People with Integrity"
    permalink · 2008-02-23 09:49:49 · Print · Reply to this
    underthehood
    Premium
    join:2006-01-04
    Rockford, IL
    ·Comcast

    Re: And thas different how?

    It's different because Insight actually got on the stick and finally FIXED the issues. It took awhile but they did not jack up prices and blow smoke up my ass.
    Comcrap has sent us all letters of welcome to comcrap and the whole lot all the while sugar coating the royal screwing we're all going to get.
    All this with so much as blowing in my ear or kissing me on the cheek. Nope it's bend over and drop 'em and no vaseline either!
    permalink · 2008-02-23 15:26:07 · Reply to this

    CableTool
    Poorly Representing MYSELF.
    Premium
    join:2004-11-12

    Re: And thas different how?

    said by underthehood See Profile :

    It's different because Insight actually got on the stick and finally FIXED the issues.
    Well, give em more then a week. You gave Insight the same courtesy. Although you blasted them like they murdered your dog. Now you miss em?
    Hilarious. You really need to find something a little more constructive to bitch about.
    --
    CableTechs.org/"Horrible People with Integrity"
    permalink · 2008-02-23 18:18:23 · Print · Reply to this
    underthehood
    Premium
    join:2006-01-04
    Rockford, IL
    ·Comcast

    Re: And thas different how?

    Biggest issue here is they ARE going to raise prices drastically, they WILL reduce services, they will change our email addresses, already I am having trouble with my mail accounts. They will screw with us for TV services. Oh yeah give them more than a week...................sure.
    If it was just a matter of a few "teething" issues I would not be bothered but hang on to your shorts the screwing is coming
    permalink · 2008-02-29 06:51:47 · Reply to this
    Forums » comments on review of Comcast

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