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Member review of Comcast


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read 4217 reviews (1949 positive) (1177 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($20 to $210)

Speed test results 3 year trend
Review by DoRight See Profile
UPDATED: 43 days ago
member for 1.1 years, 390 visits, last login: 32 days ago


Mechanicsburg,Cumberland,PA
$25 per month
about 60 days
"No Contract"
"Service Issues 5 times in one Week/ Email slow"
"Connection has been up and down.. Get VZC if you do not mind cost"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Sprint Mobile Broa..
    ·Verizon FIOS
    I called and ordered it and then went to local office to pick up install kit and modem. No problem setting it up. My issue now is service in my area went out twice this week (07/07/08). When you call in they just play stupid and try guessing what is wrong. Service has come back on within about 30 to 60 minutes both times. I can't use email anymore because it freezes up my computer. They just guess at what is wrong when you call in. I just use my free yahoo email now... Only reason I got it was no contract and do not need any fast speeds as of now. I think renting modem is dumb.. 07/17/08 - Tech is scheduled to come out in a few days. Service is up and down almost everyday now. It's a area wide thing to me not just me.. Grrrrrrrr Comcast!!!

    Followup comments:
    view ALL 4 comments
    inferno

    join:2008-07-06

    Why blame comcast when you have your email setup wrong??

    Why blame comcast when your email doesnt work? thats not their problem, that either means you have the ports setup wrong or something else is wrong...

    i hate comcast also, but dont blame this type of stuff on them...

    btw, 2x down a week is pretty good compared to my crappy service...
    permalink · 2008-07-17 13:19:09 · Reply to this
    DoRight

    join:2007-07-20
    Mechanicsburg, PA
    ·Comcast
    ·Sprint Mobile Broa..
    ·Verizon FIOS

    Re: Why blame comcast when you have your email setup wrong??

    Yes I am going to blame them... It was working just fine up until two weeks ago and then all of a sudden after sending an email it freezes Internet Explorer. I have not changed or done anything different. I also use other web based emails and have no problems. Plus now it goes down every other day. I never had that problem with VZC. I have been in the Telco Industry for 14 years and if we as consumers except this type of service then it will just get worse. By the way it's their email I'm talking about. Yes it's their problem and fault..
    permalink · 2008-07-17 13:32:44 · Print · Reply to this
    inferno

    join:2008-07-06

    Re: Why blame comcast when you have your email setup wrong??

    Ok, sending an email freezes internet explorer? Thats your fault, not comcast's...
    permalink · 2008-07-17 14:54:05 · Reply to this

    fishmaster
    Premium
    join:2004-10-08
    Rockford, IL

    Re: Why blame comcast when you have your email setup wrong??

    Not if there is some funny coding or links in page from other sources that has funny coding at Comcast's mail website... But who knows...they may outsource that too.
    --
    Browse A lot - Sign In Little - Post Even Less
    permalink · 2008-07-17 22:20:51 · Reply to this
    Forums » comments on review of Comcast

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