Review by Kiwi 
UPDATED: 174 days ago
member for 6.4 years, 2165 visits, last login: a few hours ago
 North Little Rock,Pulaski,AR
 $42 per month
 about 6 days
 "A relatively cheap service 19.99/42.95, if it works, upgrade imminent"
 "Customer Service is beyond bad at walk in locations"
 "Can't complain so far, regards Internet function and the Cable installer fellas"
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(ratings match consensus)
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I was the twelfth person to get the original AT&T broadband package in LR, maintained a 56k Aristotle account. Then also added Comcast cable about two years later. At that time [10 years ago] Cable was a bit of a mess, with upload streams crashing out the net at 118. Lag was also major factor.
Finally moved from both and was for the longest on SDSL 760/760 with a minor overhead lose through Aristotle. New Edge/EarthLink ate the Golden Goose, originally $85.00, then $65.00 so now I'm back on Comcast as Aristotle SDSL is dead.
Comcast has apparently changed considerably over the years, for the better, in terms of the internet @ least. Customer Service is in the toilet and apparently from the complaints I have seen the stock holders as yet have not held Comcast to the fire on the problem, so apparently until then there won't be an improvement. Walk in store front is an abysmal experience, three people in line, two paid bills and one returned equipment, after the rep managed to move herself into life and it was my turn 3/4 hr had passed (Any normal place that would be around a fifteen minute wait max.). All I was doing was returning an extra modem, the first was DOA. But, that was over time my fourth visit to the NLR Main Street location which had repeated the same complete air of indifference on each occasion.
The installers were (?)Nex *Shrug* -Didn't pay enough attention, seems contracted out, but both the fellas knew exactly what their job was and did it well; needed RG-6 installed, rather than the RG-59 that was present. Kudos.
My time line is slightly off because I was not in a hurry, had the first modem worked I would have been up in TWO DAYS. But, nothing related to networking and PC's run that smooth. 
Overall the actual internet service is, at least for me, compared to what I had is a lot cheaper, I notice a significant download improvement, can't say the upload has shown any indication that from my prior service, has made any difference at all.
I'm not posting speeds, it's relative to what is used and where you go and what software is utilized. Suffice to say that as a rough gauge 10000/1800. 56msec. Having some wireless issues, but that's more than likely the *New* LinksysGL router, or me.
Overall I'm pretty content; I just hope Comcast is capable of supporting their service. From what I see in the field and this is a simple observation/opinion, Comcast might want to INVEST money in their people and EXPECT their people to deliver both quality and timeliness; Comcast could get a more profitable result. My Daughter at another location gave up because of the inept people working for Comcast, Comcast must lose many potential customers to idiots that show up to install service and state "I don't know anything about the internet". No hardware with them either, or at least that they are aware of, like a modem........
It's a smooth ride so far and as I don't do P2P or normally stream videos, I'm sure normal usage will keep me out of trouble. I expect fast internet and at least 10G a month usage per PC/Laptop =40G. No, I don't binge the trough for 250-300G like some expect on a residential line, nor do I expect Comcast to pay me to do so  FTTP won't use a *Sniff*.
Update 10/05/08
Been down longer on cable due to weather in 3 months than 7 years on SDSL, but I can accept that. What I'm having a very hard time swallowing is a bill for $103.24 when I'm on the 'Special' for internet @ $20.00. Basic cable is required and the price is gouging for a few watchable channels and spam. Considering AT&T and dropping a TV service entirely. I do watch movies; have no need for an overpriced, under developed basic TV experience for the consumer. I do MISS Satellite, but can't have it due to trees. I would rather do without than get gouged on an inferior service.
With the current trend in respect to the economy, Comcast might want to reconsider their position for future longevity and stock holders. Offering something works, offering something for your next born AND grandchild; does not. Either deliver worthwhile content and Or/cost, or meet your end. It's happened before, stock holders @ this moment in time reflect on possible service failures; this is one. You can't gouge and keep a compliant portfolio, what happens is you will be lumped in with the "Takers"~that’s not a viable option, once again for stock holders. Comcast, you are out pricing your product and in the end with tough times ahead, expensive services and BS charges, will be the very first thing to go in most households. I can guarantee Comcast pays around $23.00..Costs, for the exacerbated profit of $60+ per individual home service per month.
Comcast wake up, get out of bed.
Update, May, 2007.
Fixed a leased RCA modem, finally bit the dust. As always I pick up hardware from the 'Shop' -Never had anything work yet, first time. Problem a couple of weeks ago, the modem. Picked up one from the 'Shop' -Didn't work, the only way i know to get a working hardware item is a tech scheduled delivery.; happened, though he was as smart as a brick, regards IT. Anyway after getting my account acknowledged again I'm up and running.
No problem with Comcast internet connect, just everything else. Still, it's pretty cheap if you can trouble shoot your own problems. I like it.
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