 Review by Aozora 
UPDATED: 277 days ago
member for 347 days, 256 visits, last login: a few hours ago
 undisclosed location
 Contract price not specified.
 "Has good speeds for a decent price."
 "Monthly Cap(250GB)"
 "Overall one of the better options"
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(ratings match consensus)
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When I look for a high speed ISP, I solely look at: speeds, reliability, and caps. I do not care if any extra content is included. If e-mail, web space, or anything else is included it is of no importance to me although it might be to some.
When it comes to speeds and caps in Illinois, Comcast is the best in the state. The main two providers for Illinois are AT&T and Comcast with a few others servicing very small areas of IL.
Comcast has constantly been raising its speeds while keeping the price roughly the same or the same. The cap is also much higher than AT&T even if you can get U-verse to match Comcast's speeds. From my experience with AT&T they have much better tech support but their unreasonable caps and policies have me now on their bad side. Over the phone they are both equally mediocre, but AT&T seems to have much better techs out in the field when something does go wrong and they need to show up. I never had a tech who had barely a clue of what he was doing with AT&T compared to some of the ones I have gotten with Comcast which can barely figure out what they are looking at. If everything is working with Comcast then it is a great choice for HSI but of course I also think their basic cable for $25 is outrageous when it barely has the antenna channels plus some ad channels and shopping network along with C-span; what a deal for $25!!!
Comcast is great overall for HSI and CDV and is definitely a good alternative to a phone line with AT&T or another provider. Every company has its bad and Comcast definitely fails in the Cable TV area. Dish Network or anything else in my opinion clearly blows it out of the water for channel selection and pricing. For high speed on the other hand Comcast clearly is the winner unless you are a very basic user.
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