 Review by perki 
UPDATED: 223 days ago
member for 357 days, 404 visits, last login: a few hours ago
 Santa Maria,Santa Barbara,CA
 $68 per month
 about 2 days
 "Fastest Internet In Town Beats Verizons Pants Off"
 "Bad Customer Service, about $18.00 To Much"
 "Blast Is Best Package Is Just Right!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I do not know what people have against comcast. There service is 99.9% reliable. Its gone out 2 times in the last 14 months. Once after a fire and again after a thunderstorm. Its kind of expensive but if combined with a low cost voip provider it can be a little less than you POTS and DSL combined. As demonstrated Below.
I have the blast package (16 Megs Down and 2 Megs Up) which is $72.86 after taxes and Voipo which is roughly $13.75 a month . Combine the two and it comes to $86.61. With Verizon there fastest connection is 1Meg, not fast enough to provide a steady voip connection. So you have to use there POTS which cost big $$$. Anyway 1MB DSL is $19.99 and the POTS with unlimited minutes and three features is $54.99. Plus a unlisted number which verizon charges $1.25 a month for. I'm not sure about the taxes but i remember when my family had verison there was at least $10 in taxes and fees. For example there was a 911 Fee, Line Recovery Fee, State taxes, etc. So the unoffical amount is about $86.23 give or take.
So lets see a very reliable 16meg connection and Unlimited Phone Service with over 20 great features for $86.61 a month or POTS, a unlisted number, and a 1Meg dsl line for Roughly 86.23. That is a 40 cent difference, A lot less than most people think.
Here is a good experience that stuck with me. The other night there were new maps available for gears 2. About 80MB, my friend and i started downloading at the same time. By the time he was at 20% i had already download the maps. And by the time he finished downloading them (about 15 mins later) i had already played all three.
The only bad thing is having to reset my modem every few days to stay at peak performance.
Overall Comcast Broadband is a much better deal than it leads onto be. The only bad thing is the 250 Gig Cap. But its still a little smaller data allowance than verision dsl. Do the math and you will see a 1meg connection running 24/7 at 100Kbps (Top speed based on my buddys connection) for 31 days only 259 gigs, compared to 250 gigs via comcast.
Anyone moving to Santa Maria needs to get comcast and a voip provider. It makes for a much better internet experience. Maybe if verizon looses more and more people they might think about bringing FIOS here in 09. The day that happens verizon will be welcome in my home again. No questions asked.
Update 2/1/2009
After 4 months of lies i finally got my blast speeds. I get about 2 megabytes a second when i download and that's faster than anything i thought was possible worth my current hardware. Ive come a long way from 180kbps DSL. And like i said before with blast and voip its the same price as POTS and DSL, ultimately making this the better deal for value.
Update 4/14/2009
My Blast Price Went Up $2.00 while around the country Blast Prices Are Being Lowered 10-15 Dollars. So since i am now receiving blast and Ultra prices i must lower the value for money from a 5 to A 2
Followup comments:  CT4 COMCAST
join:2008-11-17
Plymouth, MA
| as soon as verizon comes hello perki, i'm sorry you had a bad install experince, but what you should have done is called and complained and they would have given you a credit for the poor service, as for jumping to fios , well it sounds like you've had good service and overall experince with us, just to let you know if you go to verizon, they will only give there service techs 2-3 calls a day because they are union . our techs get between 6-9 calls a day, the horror stories i've heard will make you think twice ' i'm not just plowing smoke, you can find this out for yourself, when you see a verizon van on a corner were are there techs usually at the coffee shop or slepping in the van. do the research before you switch.... good luck | |
|  | | | | 
jimbo48
join:2000-11-17
Hayward, CA
 ·AT&T DSL Service
·EarthLink
| Comcast provisioning I had to drop Comcast as my cable provider after suffering through multiple rate hikes a year- for "upgrading" their infrastructure. We never saw the benefits of these rate hikes and the cable form the pole to our house hasn't been touched since it was installed by a previous Cable provider. As far as performance, I believe the last time I checked, my area was being offered 6mb as the fastest with a powerboost which netted about 12mb/sec for 2 sec of download-not a big selling point in my opinion. I even had to repair my own cable drop when a truck going by caught the line from the pole (was sagging horribly after a lot of years). I called Comcast to fix the line(it was laying in the street) but they NEVER rolled a truck. I ended up climbing up on my roof and pulling the cable and securing it to the house. That was the straw the broke things. I quit Comcast and went with Direct-TV. BTW if COMCAST really reads these posts they should know that the on-line tools for COMCAST are so convoluted you have no idea of what you can/should/must order. Some real truthful disclosure would go a LONG way to fix the reputation of Comcast. In ther end Comcast is just as good/bad as the rest of the providers.They ALLhide behind their TOS statements and make a lot of promises they know they won't keep. | |
| | | |
| Forums » comments on review of Comcast |
|
Comcast
·
