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Review by bemis See Profile

  • Location: Reading,Middlesex,MA
  • Cost: $30 per month
  • Install: about 1 days
Good "Pleasant installer, Good 6/12-mo promo rates"
Bad "Upload speeds, even if you beat advertised, you're still slow..."
Overall "I have both Comcast and FIOS, Comcast is 1/2 as much, it's a good ISP."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

Installed in 20 mins. I use my own modem. Speeds are good, I see 25/3 with their powerbooost. I expect sustained speeds to be at least 16/2.

I am on a 6-mo promo for $29.99, then 6-mo of $42.99 then regular price $62.95. No contract.

I also have FIOS at my house, 25/25.

*** Update on 01/11/2013 ***

Speeds have been OK, but reliability has been some what lacking. I have sporadic downtime due to unknown reasons which resolve themselves within an hour or so... I also have noticed that I lose service whenever the power fails (despite my cable modem/etc being powered from a UPS--i.e. there is no signal to the modem on the coax).

These things get quite annoying and so I've decided that I want to switch back to VZ FIOS.

Overall I think Comcast in the $30-43/mo price range for their 16/4 (really 12/2) service is a reasonable value, but I would certainly not pay $63 for it when for $75 I can get 15/5 service from VZ FIOS.

member for 6.6 years, 409 visits, last login: 1.1 years ago
updated 2.2 years ago