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Member review of Comcast


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$80 per month avg ($19 to $347)

Speed test results 3 year trend
Review by DoLeMiTe See Profile
Posted: 273 days ago
member for 8.8 years, 4466 visits, last login: 1 days ago


New Kensington,Westmoreland,PA
$139 per month
about 7 days
"Stable connection"
"Speed tests show everything is ok, downloads speeds not so great"
"Not bad, download speeds slower than the Verizon DSL I had"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I ordered the Comcast triple play in late January and everything was installed about a week later. The connection seems stable so far which is a good thing. I am on the 16/2 plan. When I run the speed tests and tweak tests everything seems to be setup correctly, but when I actually download a file, the download speed is about the same as the 3mb Verizon DSL I had. I was in contact with a Comcast employee from this site who checked everything out and said everything was ok, but was unable to resolve the slow download speeds. The brand of modem I got is an Arris TM602G. I'm not sure if the modem is faulty or not but I am a little bummed about the download speeds. Other than that issue, everything is working good.

    Followup comments:
    view ALL 5 comments

    jadebangle
    Premium
    join:2007-05-22
    Olathe, KS
    ·SureWest Internet
    ·AT&T Yahoo
    ·Comcast

    Hey...the speed is inconsistent

    the speed do jump up and down consistently all throughout the day going from 1mb/sec to a measily 100kb/sec LOL

    This is because their networked are so jammed up that it cannot provide you maximum throughput at all times
    with 16mbit, vs what I had only 8mbit you will notice it even more
    permalink · 2009-02-08 15:18:46 · Reply to this

    Lucifer666

    @comcast.net

    download complaints

    Out of curiousity...Did you ever think that maybe the reason that your download speed is slower then your download speed test results is that Perhaps(call me crazy) the server that you are downloading your files from are slower than you connection?? Or even that the server you are downloading from at any given time may be bogged down by a bunch of other users downloading files too. You aren't the only one downloading stuff man. If you have 100,000 people d/ling from the same server even if it is supposedly a 100MB connection your not going to get your 18mb/sec d/l. Sorry...aint gonna happen. Your test servers don't have the traffic that your download sites are gonna have. Try downloading your files from another site, preferably one less used.
    permalink · 2009-02-09 07:40:16 · Print · Reply to this

    DoLeMiTe
    My Dixie Wrecked
    Premium
    join:2001-01-11
    New Kensington, PA
    ·Comcast

    Re: download complaints

    I figured sites like apple.com and microsoft.com would provide me with a fairly decent download speed. When I downloaded from those sites with my 3mb DSL, it was faster than my 16mb Cable. I know not every website will give me full download speeds, but I would think the cable would be just a bit faster. Also, you don't have to be such a douche bag in your comments.
    permalink · 2009-02-09 15:33:04 · Reply to this
    Canezoid

    join:2001-02-16
    Powder Springs, GA

    Re: download complaints

    It's Lucifer, don't expect anything less.

    Ha Ha!
    permalink · 2009-02-09 17:38:09 · Reply to this
    TooFastFlash

    join:2009-04-26
    Clarion, PA    		 Impossible
    permalink · 2009-05-08 22:22:50 · Reply to this
    Forums » comments on review of Comcast

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