| Review by Angrychair |
member for 12.6 years, 2744 visits, last login: a few hours ago
updated 355 days ago
- $72 per month
- about 1 days
- "Fastest available in my area, the order to live time was extremely quick"
- "Service went out 3 times in the first month I had it, seems to be smooth for the last few weeks."
- "Even in spite of the early outages it's kicking at&t southeast's butt all over the block."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Ordered near the beginning of December of 08 on a friday, it was installed for me Saturday morning.
Speeds are very good (full 6mbps) compared to what I was getting on at&t southeast (3mbps usually topped out at about 1.2).
The tech support has also been satisfactory, phones are answered extremely fast compared to at&t southeast (usually within 2 minutes once you've navigated the short phone-prompt tree) and techs were out to fix the issues within a day (at&t southeast was MUCH slower to answer their phones, and generally refused to deviate from their script. Also with comcast I've usually gotten an American on the line, I can't say the same for at&t southeast)
After ~8 years of dsl service it would take something as compelling as fiber to the home to get me to bother going back to at&t.
Moved in the interim since my last review but I still have comcast cable. The connection hasn't had any problems since I moved, and the speed was upgraded to full time 12mbps download since my last review.
It's not Fios, but compared to at&t southeast it's leaps and bounds ahead of what little competition exists here.