 Review by Robotics 
UPDATED: 247 days ago
member for 6 years, 947 visits, last login: a few hours ago
 Louisa,Louisa,VA
 $59 per month
 "Pretty reliable. Not many outages per year. When there is an outage, they appear to jump on it fast. Speeds are as advertised."
 "Tech Support. Rude employees who answer the phones for tech support. Most I have run into dont have a clue as to cable systems."
 "Im happy as long as I dont have to deal with them on the phone."
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(ratings match consensus)
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I was one of two beta testers for the County out here. I saw the system start out with screaming speeds, and less than a month later speeds dropped some. (I think they were still tweaking the system and that's why it got a little messy in the first month).
Ive had this service for 9 years now. Over all I'm pretty happy with the service I'm getting excluding their tech support.
I purchased my own modem. (was supplied a Motorola modem for testing purposes, but returned when system was made available to the public).
My modem is a Motorola 5200 (I believe) and works flawlessly.
Over all, excluding their tech support, Comcast I feel has come a long way with the service out here. Never really was bad, but seems more stable and pretty reliable.
I will add at present (03-09), Comcast does have a cable leak in my neighborhood. It has taken them over a year to start addressing this issue.
I even had to file a complaint with the FCC due to the interference it is causing on certain parts of the radio spectrum and the fact that they took over a year to take this matter seriously and even look into it.
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