Review by johnnn 
member for 6.3 years, 432 visits, last login: 5 days ago
updated 2.1 years ago
 Ypsilanti,Washtenaw,MI
 $60 per month "Generally decent throughput, better headend performance lately." "aggressive throttling in excess of the published 70% rules." "Not worth the money; needs more federal oversight"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)
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The only alternative around here is AT&T u-verse. Since I wanted higher than 1.5Mbps upstream, I opted for CMCSA, reluctantly. Though throughput sometimes spikes to 20Mbps down and 4Mbps up (on one docsis 2.0 channel), I'm often throttled for periods of up to 12 hours and certain paths to backbone providers are often entirely congested.
Comments:
 | | . So based on your review, you have pretty much no connection reliability, you had no pre sales information, no install co-ordination, and there is no tech support, and you have virtually no service.
You have a very odd review. | |
|  | johnnn
join:2007-01-25
Ypsilanti, MI | Re: . Right! Here you are, in order:
-My connection has been reliable in bursts, for about 25% of my usage.
-I was sold a 12/2 connection while being told simultaneously it was 6/1 and 15/3. I guess you could argue that disinformation is no information, but...
-Comcast set a time for the install and the guy showed up 40 min. before the window, called on his cellphone because he was standing outside.
-Call to "tech support": I asked about the throttling techniques Comcast has in place and was told they don't throttle traffic.
-By "decent throughput", I mean that Comcast's shaping algorithms generally deliver sufficient bandwidth for any single application running over the network, but only just. | |
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