Review by Clocker1000
Good "Initial bundle price good. Great OnDeman Choices and Lots of HD. Phone works as advertised."
- Location: Sterling Heights,Macomb,MI
- Cost: $160 per month
- Install: about 5 days
Bad "CS not as down home friendly as WOW. Bundle prices creep up over time."
Overall "Good for the price in the beginning but you need to keep switching for deals."
|Pre Sales information:|
Value for money:
(ratings above consensus)
After being with WOW for about 8 years, I switched to Comcast. I am getting more services....faster internet, more HD, and a lot more On Demand.....for less money. The program guide and the DVRs are also far superior. The phone quality is as good or better than WOWs as well. WOWs customer service is OK but I'm not willing to pay more ($400-$500 per year) for supposidly better customer service when I should never need to use CS in the first place. Comcast just works so I could care less if the WOW person is a little more friendly on the phone. My parents live a mile away from me and have had Comcast for about 6 years. They have never had an issue (at least that they can remember).
I have 8/1 rated internet with PowerBoost @ 16/2. I regularly get 20/2.5 on speed tests. I also have all the digital package with HBO, two HD DVRs and one HD set top box. I also have Comcast Digital Voice
$99 for the first year. $130 for the second year. After the 2nd year I will renegotiate my price or, if unable to do that, maybe switch back to WOW (if they improve their service offerings).
EDIT 7/12/2013: A few years later and my price has crept up to $160 per month after taxes and fees. However, I do have the 50/10 internet package with D3 EMTA now too. Nonetheless, $160 is a little on the rich side so I am looking at WOW again.
EDIT 7/23/2013: I have switched back to WOW and could not be happier. UltraTV rocks and my connection is rock solid. Internet speed is less but still more than adequate for me. OnDemand is not quite as good with WOW either but with the ability to record 6 programs at the same time with UltraTV, makes that a non-issue for us.
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updated 141 days ago