 Review by camaro92 
member for 5 years, 1060 visits, last login: 1 days ago
updated 269 days ago
 Westfield,Hampden,MA
 $210 per month- (12 month contract)
 about 1 days "Internet always good but when you live less than 2 miles from headend it better be, T.V finally worked itself out." "Still have boobs for tech support and the price has gone through roof since my last review." "Have the normal Duopoly comcast,verizon no fios service is dependable but way to expensive"
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(ratings match consensus)
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If i had more choices i would jump contracts every year but they (isp telco's) don't tread on each other especially when it comes to us saving money.
Well after months of pestering decided to try the triple bundle,they gave 22/5 with all my channels (everything channel but sports package, foreign channels wife loves the movie channels) two dcx-3400's new moto 6120, and fruity RCA/Thomson device for 149.99 for 12 months no install fee so i couldn't say no plus Verizon just jacked the basic phone line to like $60 and change with all fee's and after months of waiting for fios, they can kiss my ass.Well got it installed on 12/11 and after a weekend of speed test i am very happy with the speeds,now if i never need to call tech support i will be in bliss.
Really nothing new speeds have increased over the last month don't know why but i am not complaining,they gave us a new deal for a little more money they include sports and keep my speeds locked in longer,still wish fios would come here to my town.
After a real Comcast tech not the rent a ones came out and finally figured out my T3 issues by real troubleshooting my connection has been solid.I Didn't like how they changed our speed packages without notification,also the cable has gone downhill from no sound to complete stops in the picture which I figure is they keep on squeezing more channels out of less bandwidth,if that was fixed I would be a happy camper.One last thing is there tech support still sucks, if they tell me one more time to reset my modem and router it's going to drive me to drink.
Well It's time for another review. After they mixed up there speed's recently these are my new one's for my area these are straight price's no 6 month crap.
Economy Plus $29.99 3mbps down 768kbps up
Performance $48.95 20mbps down 4mbps up
Performance Starter $49.95 6mbps down 1mbps up
Blast $58.95 30mbps down 6mbps up
Extreme $99.95 50mbps down 15mbp
Extreme 105 $199.95 105mbps down 20mbps up
The cable channels have finally worked out the kinks, before it was cutting out at least once a day now it's down to maybe once a week so I don't complain.
The performance and performance starter packages don't make any sense but it's on there website for packages so who knows if that is a mistake.Not much else new for my neck of woods so as long as my service is always up can't complain except about the price's but that will never change.
Comments:
 | | Comcast handwaving "the cable has gone downhill from no sound to complete stops in the picture..."
Ahhhh yes, welcome to Comcast. I admit I'm biased, but with all my horrible experiences over the past 7-8 years with this company I feel justified in my "hate" - what some folks around here call a negative review, no?
Anyway, what you've described has been one of my ongoing Comcast battles. I honestly wish I could say otherwise, but that cable issue will not go away for you. Many, actually I think all, of my friends and colleagues have the exact same problem and none of us have been able to figure out how to get Comcast to fix it.
Unfortunately, they're the only viable game in town and they know it. They simply win by attrition, which is why I wish this industry as most would be forced to practice capitalism. | |
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