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Comcast page on DSLReports
Six Month Rating

Reviews:
bullet 5756 reviews (2491 good) (1671 bad)
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Review by pinjas See Profile

  • Location: River Falls,Pierce,WI
  • Cost: $57 per month
  • Install: about 14 days
Good "Speed, consistency, functional."
Bad "A short period of inconsistency, cost."
Overall "The cost can be high, but you can usually get that reduced. The speed is great."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Hello,

I am putting up a review concerning my experience with comcast. I have had comcast for at least a year. There was a month or so that for a little while I was getting a fair amount of packet loss most days, then there was no connectivity for a little while, afterwards everything was fine. Beyond that, the service has been pretty good and seemed consistent. Something I do is call and ask for their promotional rates, every time I've asked I got 6 months of their promotional rate which is usually 30 dollars a month. I run a ping -t -l 1 www.google.com or yahoo.com a few times a day and I've never see poor latency unless I am maxing out my connection via usenet or during that monthish of poor connectivity.

My latency to google is usually around 35, to yahoo it's usually around 50.

Tracing route to www.l.google.com [209.85.225.103]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms unknown [192.168.1.1]
2 8 ms 7 ms 7 ms 73.237.162.1
3 8 ms 8 ms 8 ms ge-9-5-ur01.riverfalls.wi.minn.comcast.net [68.8
5.166.209]
4 7 ms 7 ms 7 ms te-8-4-ur02.hastings.mn.minn.comcast.net [68.87.
174.233]
5 8 ms 7 ms 7 ms te-8-3-ur01.hastings.mn.minn.comcast.net [68.87.
174.93]
6 9 ms 10 ms 8 ms te-0-4-0-0-ar01.crosstown.mn.minn.comcast.net [6
8.87.174.181]
7 11 ms 11 ms 11 ms te-0-1-0-6-ar01.roseville.mn.minn.comcast.net [6
8.87.174.226]
8 21 ms 19 ms 21 ms te-1-1-0-5-cr01.chicago.il.ibone.comcast.net [68
.86.95.193]
9 21 ms 20 ms 21 ms pos-1-2-0-0-pe01.350ecermak.il.ibone.comcast.net
[68.86.86.78]
10 21 ms 55 ms 20 ms as15169-1.350ecermak.il.ibone.comcast.net [75.14
9.230.198]
11 21 ms 21 ms 20 ms 209.85.254.130
12 31 ms 31 ms 32 ms 72.14.232.141
13 32 ms 31 ms 31 ms 209.85.241.37
14 37 ms 38 ms 35 ms 209.85.248.102
15 31 ms 34 ms 32 ms iy-in-f103.1e100.net [209.85.225.103]

This is obvious a tracert I just performed, the latency is good.
»www.speedtest.net/result/1136075126.png This is my results while my connection is generally idle.

»www.speedtest.net/result/1136013763.png This is my results while I am downloading a file.

I am using a BEFCMU10 ver. 4 for a cable modem. [url=http://piczasso.com/i/8lis4.jpg][img]»piczasso.com/i/thumbs/8lis4.jpg[/img][/url]

The speeds were very consistent for the most part, I have been pretty happy. I am using a wrt54gl router (I think) with a 3rd party firmware flashed, 'tomato' is what they call it.

I've chatted with them online and I've made calls, they have been easy to understand (American), intelligent and friendly. I am pretty sure I've gone over the 250GB limit in my heavy torrent months but I didn't get any sort of notice or warning. I recommend reducing the usage of torrents if it's possible and trying to step up with usenet. The speed is nice, although it comes at a price, but the privacy is the key there.

If you happen to come across this and you are using their phone service, don't. I recommend using strictly voip, google is doing outbound calls for free until the end of this year, skype is -significantly- cheaper than any 'real' phone service. If you absolutely must have a real phone, grab yourself a pre-paid cell phone, it's going to be significantly cheaper. And if you think you need 911, you don't, all they do is write a report, tax you, and send someone to scrape your rotting corpse off the ground. Arm yourself.

I think I was paying for 12/2 connection, but I always get significantly better than that. I placed an order, the wait was a few weeks until they could get things setup. My home had no coaxial setup, so the process took a little while. I was pretty disappointed when later they sent out two Mexicans that didn't speak English (at least one of them didn't at all)to bury the coaxial cable. I watched them work for a few minutes and then told them to leave as they were putting the cable 3 inches under the dirt and I would rather do it the right way, much deeper.

I recommend comcast (assuming they aren't throttling my connection or spying on what I am doing), especially if you have the pair to call them and get them to reduce your price. Right now it makes no sense to rent a modem, it also makes no sense to get the internet without their basic level of TV. It was suggested to me that I would likely have a significantly more stable connection if I got a docsis 3.0 modem, something to consider. Thanks for reading. I hope this review gives someone some clarity in the process of making a decision or two.

member for 3.7 years, 37 visits, last login: 2.1 years ago
updated 3.7 years ago

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