Review by NOCTech75
Good "Fast order to delivery time"
- Location: Marietta,Cobb,GA
- Cost: $50 per month (12 month contract)
- Install: about 2 days
Bad "Packet loss and the support has stunk"
Overall "Hoping to cut the cord"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Initial on 04/08Scores are kept low only because of what I know... pre-sales info was easily found. Install was a breeze. With a little research from DSLR I obtained a SB6210 and a WNDR3700. Install time was about 45 minutes. So far so good, rock solid signal levels.
Update on 04/09: Just VNC'd into my work box, HUGE improvement over AT&T. Much more responsive, looks like AT&T was holding me back there.
Update on 04/11: Ran my 35 car iRace, service was fantastic. Consistent 100 millisecond pings, the switch will begin tomorrow.
Update on 05/03: Had an issue with disconnects.and posted in the Comcast Direct forum. ComcastSteve reprovisioned my modem on the 21st, log files clean since then. Very surprised and pleased with the Comcast quality.
Update on 07/06: Still a happy customer, now have 3 upstream channels bonded. Service is working smoothly.
10/9/2012 - Second go with a packet loss issue, previous time was a few months ago and correct in a couple of weeks. This time it has been more difficult and as such the scores have been down graded heavily. Support sees no issue, Comcast Steve has been very little help. Getting tons of ranging errors, not sure if this is a firmware issue or something else.
3/8/2013 - Packet loss has been clear about 3ish months now. No contact from Comcast telling me the issue but the problems I was seeing with channel 2 upstream not ranging have gone away. All channels up and with decent signal levels.
7/24/13 - Packet loss has returned, same thing happened in the end of June. Everything is effected, posted in Comcast Direct, who knows if that will get the issue fixed.
7/26/13 - Issue fixed, seems to be stable again, scores slightly increased.
9/06/13 - Here we go again... T3 timeouts have started yet again. Packet loss when gaming and tech support keeps blaming everything else but their shoddy network here. Browsing is slow, watching Netflix is slow, packet loss when gaming.. guess I'm stuck waiting until enough people bitch they actually do something.
9/15/13 - Issue appears to be fixed, mandatory truck roll on Thursday didn't improve things much as there was an "outage" during this team. Outage was resolved Friday however came back Saturday and appears to have been resolved again.. this created packet loss which is a huge problem for iRacing and BF3. Scores will not be updated until they can keep things clean for 3 months.
member for 4.4 years, 1923 visits, last login: 5 days ago
updated 84 days ago