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Review of Comcast (cable)


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Six Month Rating

Reviews:
5577 reviews (2445 good) (1614 bad)
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Review by NOCTech75 See Profile
member for 3.9 years, 1690 visits, last login: a few hours ago
updated 75 days ago

  • Marietta,Cobb,GA
  • $50 per month
  • (12 month contract)
  • about 2 days
  • "Fast order to delivery time"
  • "Packet loss and the support has stunk"
  • "Hoping to cut the cord"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Initial on 04/08Scores are kept low only because of what I know... pre-sales info was easily found. Install was a breeze. With a little research from DSLR I obtained a SB6210 and a WNDR3700. Install time was about 45 minutes. So far so good, rock solid signal levels.

Update on 04/09: Just VNC'd into my work box, HUGE improvement over AT&T. Much more responsive, looks like AT&T was holding me back there.

Update on 04/11: Ran my 35 car iRace, service was fantastic. Consistent 100 millisecond pings, the switch will begin tomorrow.

Update on 05/03: Had an issue with disconnects.and posted in the Comcast Direct forum. ComcastSteve reprovisioned my modem on the 21st, log files clean since then. Very surprised and pleased with the Comcast quality.

Update on 07/06: Still a happy customer, now have 3 upstream channels bonded. Service is working smoothly.

10/9/2012 - Second go with a packet loss issue, previous time was a few months ago and correct in a couple of weeks. This time it has been more difficult and as such the scores have been down graded heavily. Support sees no issue, Comcast Steve has been very little help. Getting tons of ranging errors, not sure if this is a firmware issue or something else.

3/8/2013 - Packet loss has been clear about 3ish months now. No contact from Comcast telling me the issue but the problems I was seeing with channel 2 upstream not ranging have gone away. All channels up and with decent signal levels.

Comments:

scottymead

join:2007-07-29
Post Falls, ID

Confused

I was confused about your post. I thought it was going to be some negative review... Judging by the Subject.

NOCTech75
Premium
join:2009-06-29
Marietta, GA
Reviews:
·Comcast

Re: Confused

said by scottymead:

I was confused about your post. I thought it was going to be some negative review... Judging by the Subject.

I'm waiting for my Monday iRace to declare it rock solid and up the scores.

scottymead

join:2007-07-29
Post Falls, ID
Reviews:
·HughesNet Satell..
·Frontier Communi..
·Cricket Broadband

Re: Confused

I have been with Comcast Internet since 2000, well it wasnt comcast then. Here it use to be Cox@Home It has always been Rock Solid even through the transition to Comcast back in the day. I always read about people having problems, downtime, etc I have never had problems.

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI

Rock solid signal levels?

But only 50% when it comes to connection reliability? Wow! I had to see what happens if you have a downtime incident. :P
--
My domain - Nightfall.net

NOCTech75
Premium
join:2009-06-29
Marietta, GA
Reviews:
·Comcast

Re: Rock solid signal levels?

said by Nightfall:

But only 50% when it comes to connection reliability? Wow! I had to see what happens if you have a downtime incident. :P

This was after only a few hours of initial testing, assuming it gets my Monday iRacing league race I'll up the scores. I have very good feelings about this but want to make sure the signal is stable before switching fully and upping the scores.

fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

I'm just curoius...

Why are you basing everything on iRace which is an online game? Shouldn't you see what results you get from speed tests and downloading large files and what your modem signals are?
--
»One of the VERY BEST sites to download youtube videos

NOCTech75
Premium
join:2009-06-29
Marietta, GA
Reviews:
·Comcast

Re: I'm just curoius...

said by fonzbear2000:

Why are you basing everything on iRace which is an online game?

1) I'm not, signal levels are fine.

2) iRacing is what I do, hence I need consistent pings... I could give a shat if I can download at some super duper rate if I have all kinds of jitter. Therefore my review will be based on the iRacing sim working as flawless as it did on AT&T.

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