| Review by Immer |
member for 3.4 years, 1212 visits, last login: a few hours ago
lodged 1.9 years ago
- Contract price not specified.
- "The internet connection is reliable."
- "Technical support, HD DVR equipment"
- "If they are the only option in town, there is no choice but to lower your expectaions of service beyond an internet connection."
|Pre Sales information:|
Value for money:
(ratings match consensus)
In my area, there really is no viable competition for broadband unless you are willing to deal with DSL. I was not. We paid for the biggest bandwidth package, mainly to avoid dealing with tech support. Tech support for Comcast fits every negative stereotype... troubleshooting diagnostics via flip-chart, assumed user-error and a hard sell for sending a tech to the home (fee-based).
I have my own cable modem and router, yet they insist on sending out a tech to the house.
If you are purchasing the bundled cable TV for uninterrupted video feeds (as advertised as a strength over satellite) you will be disappointed. Every evening there are pixelations and channel lock-ups due to local area weather.
The local Comcast also chops up a great deal of local advertising. I don't pay for advertisement, so I don't know if the 5~8 seconds of commercials that are being played and then swapped to a different commercial are billed at full price. It is a very common occurrence, so buyers beware.