Review by voipnpots
Good "Very fast internet, good price for triple play"
- Location: Hollywood,Broward,FL
- Cost: $150 per month
- Install: about 7 days
Bad "Customer service, occasional glitches and outages"
Overall "I would highly recommend the triple play"
|Pre Sales information:|
Value for money:
(ratings above consensus)
I decided to go for the Comcast triple play in October of 2010, and have been very satisfied since. Prior to moving everything over to Comcast, I subscribed to their HD service, and had AT&T DSL and phone. I was paying a hefty amount altogether, and decided to research any "triple play" services I was interested in. AT&T was actually my first choice, but I soon found out their "U-verse" service was not available for my location. I ended up going with Comcast after realizing their technology was better (faster internet, better HD picture, etc.). The install tech came, and I was up and running after about an hour of installation. A few months later, I had an issue with the caller ID on TV, but I called Comcast, and they fixed it for me. The quality of the phone service is on par with the traditional land line I had with AT&T. The internet is where Comcast really beats the rest. I am on the 12/2 plan, but usually get speeds of 22/4 with PowerBoost. When I was with AT&T, the speed of their DSL was 1.5mbps, and was the fastest available at my location.
I would highly recommend the Comcast triple play to anyone looking for all three services at a good value. If FiOS were ever available, maybe I would look into it, but it really seems that for the time being, Comcast and FiOS offer similar products. Comcast is served through fiber optic/coaxial, and FiOS is served via just fiber. The upload speeds are better with FiOS, but with PowerBoost my Comcast download speed is actually faster than FiOS's 15mbps download speed. I have also heard the TV picture quality is better with FiOS, but I am very happy with my current Comcast HD service. With FiOS, I believe you have to pay for the electricity wasted by the fiber box (not sure what it's called) inside your house. Also, FiOS does not offer free DTAs if you want to receive digital channels on TVs (where set top boxes would be overkill), whereas Comcast does. You are also expected to use a wireless router/modem combo (gateway) with FiOS. I personally prefer to use my own router. Comcast seems to give you a modem, and let you use your own router (based on installations I've seen). A main advantage with Comcast is service availability. It's available almost everywhere I go!
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updated 1.8 years ago