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Review by Pooper3 See Profile

  • Location: Tucson, Pima, AZ, USA
  • Cost: $55 per month (12 month contract)
  • Install: about 5 days
Not much now
My speed used to be great, now it sucks!
Pay more and get less every month.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

Over the past year I've noticed my speeds getting slower and slower. Finally it got so bad that I had no choice but to call a technician out to take a look. He explained to me that I had been getting more than what I was paying for (so they limited my speed), and the tier I now belong to was no longer the highest. This is quite shocking news to me, since I still pay the same price and was never informed I was being downgraded. I've gotten nowhere in terms of having this resolved; Are they really able to get away with this?

See my topic posted here:

» Comcast downgraded/slowed my connection down

member for 11.7 years, 12 visits, last login: 10.7 years ago
lodged 11.7 years ago


mklangelo
join:2001-03-13
Chicago, IL

mklangelo

Member

Speed WAY down in the last 6 months

Cost up/speed down. Need I say more?