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Over the past year I've noticed my speeds getting slower and slower. Finally it got so bad that I had no choice but to call a technician out to take a look. He explained to me that I had been getting more than what I was paying for (so they limited my speed), and the tier I now belong to was no longer the highest. This is quite shocking news to me, since I still pay the same price and was never informed I was being downgraded. I've gotten nowhere in terms of having this resolved; Are they really able to get away with this? See my topic posted here: » Comcast downgraded/slowed my connection down member for 11.7 years, 12 visits, last login: 10.7 years ago lodged 11.7 years ago |