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UPDATED (NOV 2017): PROs Now up to 100Mbps down/10Mbps up CONs Rates are still going up constantly Usage caps are at 1TB/month Have to call once per year to get same rates JUNE 2015 PROs No idea what the usage caps are any longer Getting 60 MBps down/5Mbps up now Connection reliability has improved with the higher speeds CONs Rates are still going up constantly August 2012 PROs +Really fast 35Mbps down and 6Mbps up cable internet speeds +Easy to sign-up, easy to get cable modems relatively cheaply, easy to choose new customer promos +Fairly stable connection, good for video streaming (i.e., Hulu, Netflix, Amazon, HBOgo, etc.) +New customer promos starting as low as 39.99 for 6 months (with optional stuff lke free HBO/HBOgo) Then, 54.99 for months 7-12 and so on... +Status page for service disruptions available in your customer.comcast.com account CONs -DOCSIS 2.0 and DOCSIS 3.0 speeds can vary to some degree so depending on if you have Performance or Blast Speeds and what type of DOCSIS cable modem you have, speeds can vary. -Promotional rates are available only as long as you are a new customer and rates continue to go up the longer you are an existing customer. Very few promos for existing customers and calling to threaten to cancel is the only way you get better deals/rates. -Bandwidth caps of 250GB/month is probably enough for most people but can get a bit close the more video streaming usage you have. There are no ways to tell how much usage of the cap you have used in the month from Comcast so even if it is unlikely, there is the possibility Comcast could charge extra. -Choosing an Internet only option doesn't get you any cheaper rates so you are often stuck getting basic cable TV even if you don't want it included. -Instability/downtime is random even if infrequent and not communicated well unless you can check an online status page through another (i.e., wireless 3G) connection member for 22.1 years, 2298 visits, last login: 4 years ago updated 6.4 years ago
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