| Review by RavonTUS |
member for 9.6 years, 1431 visits, last login: 1 days ago
lodged 289 days ago
- $49 per month
- about 5 days
- "Reliable and Good Speed"
- "Costly - Bate and Switch"
- "It's like the electric company, you don't have much of a choice."
|Pre Sales information:|
Value for money:
(ratings match consensus)
I have been using Comcast for over a year now. I was new in the area and this was the "best deal" for a dry line connection. Yes, I cut the cable as best as I could.
It started out as $29.99 for the first six months, then $44.99 to be the final price afterwards. After a year, the price jumped to $69.99. I called they said the $44.99 was just for another six month, but if I wanted to add phone, TV, etc --- AGH NO!!! -- they could make me a good deal. So, instead I dropped down a level of service for an additonal $5.00 a month. So, for now, just internet is $49.99.
I had a few technical problems when I first got it installed. The tech guy came out fairly quickly and fixed them. Since then it has worked fine.
Oh about the speed. Since dropping a level of service, I have not noticed any speed decrease - I think 20 down to 12. It works well, 2 computers streaming Amazon Instanc Prime movies & TV shows. I also use a Ruko, now that's a cool little toy.
Overall, I think prices need to drop a bit instead of increasing every 6 months, but it works and I will continue to use them.
upgrade/change modem many problems two weeks ago I switch my Motorola to a docsis 3.0 modem i have lost 30% of my speed and my ability to use emails other than comcast,
also after the switch i could not use the internet without another hour long call to get them to fix that problem
I have spent more than 15 hours with customer support (now outsourced to the Philippines) to try and fix the problems created
every time i call for help
comcast always has the worst customer service nothing more than some minimum wage employee with no knowledge