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Received the SMC smcd3gnv Xfinity gateway. Got the Performance 16/2 tier with boost up to 20/4 for 19.99 first year and 34.99 2nd year. Order was a mess at first and had to fix it all but the installer was ok. 11/3/2012 Still decent so far, no loss of service. Upload speeds dropped a little too. Pings to nearby NE servers are around 43ms, pings to Chicago are around 45ms, pings to Texas are around 80ish ms, and pings to CA are around 105ms. 3/2/2013 Now I have the Linksys DPC3008 modem. I have 8 downstream and two upstream channels. I also received the speed upgrade on the performance tier which is not 22/4 sustained with really bursty download PBs that run out quick. 6/28/2013 Had 8 downstream and now 3 upstream for a couple months. Service still the same. Coming up on year two. May look for $34.99 Blast soon. Got looped into a mess of nothing. Comcast live chat tells me to go to local center to get a wireless gateway. We go and they tell us to get phone service to get a gateway. I gave up and just stayed with my DPC3008 due to Comcast centers that don't want to give us something we just had :/. 7/20/2013 Ordered an Arris TG862 gateway. Shipping was fast. Billing problems are constant! I constantly get told something is waived and then it comes up next month as a fee! I have to repeatedly contact Comcast to get fees waived and it has become a chore. I have had to get charges fixed at least 3-4 times with 12 months. You DO NOT want to change anything on your account or else you're just asking for issues. Considered going back to AT&T if these billing issues continue. Seems like no one knows what each other is doing. 8/16/2013 Returned the gateway. Still was being charged for it this month. Guy at the center took it off our account but didn't mark us as customer owned :/. This is ridiculous. They need to do something about their terrible billing/workers. That "Pre Sales information" rating isn't an error. I actually gave them a 1 on that. 12/30/2013 Purchased a Zoom 5352 gateway. Still have my WD N750 and EA6300 if I ever decide that the Zoom isn't good enough in the wireless department. May just decide to sell them or something. 2/17/14 No longer have Comcast at this time. 8/30/14 Considering going back to Comcast for Internet, but unsure at this time until price drops. Update 10/23/14 Actually, I think that unless Frontier becomes incredibly bad in the next few months, I'll be staying with them. Comcast seems to keep increasing new customer promotional pricing here in Connecticut for internet only tiers. member for 11.5 years, 6596 visits, last login: a few hours ago updated 9.4 years ago
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