Review by boethius
Good "Internet is quite fast... no complaints"
- Location: Winters,Yolo,CA
- Cost: $60 per month
- Install: about 14 days
Bad "Can't stand the antiquated TV service"
Overall "Great for Internet; TV service - meh!"
I have used a pretty wide variety of broadband service over the years: local wireless ISP (awful, but there were no local BB options at the time); Charter (later Wave Broadband - passable but not great for speed); SBC then AT&T conventional 6/1.5Mbps ADSL - almost always worked as advertised and I had this for a very long time (at least 5 years); AT&T U-Verse (12Mbps Internet and much-loved TV service - generally a great service); and now, Comcast for Internet and TV service.
In general it's hard to complain about the speed for Internet usage. It's fast and it's rare you don't get what you pay for. It's not unusual for my speed test to be in the 1.2-1.5MB/s range. If it's slow it's almost definitely the other web site. Maybe it helps that the apartment complex I live in is right around the corner from the Rohnert Park Comcast coax headend, but whatever reason it is it seems to be quite fast. So... no complaints about the Internet.
As far as the cable TV interface goes - it feels 10+ years old. It doesn't have that "10-foot" view at all like U-Verse does. Only 2 simultaneous HD recordings. You have to spend several seconds loading the Xfinity On-Demand interface, basically like it's a tacked-on "app" that the cable box uses. And navigating back-and-forth to and from the XOD menu system and the regular menu system is really really awful. If you hit back or ESC or whatever it jumps back to the regular menu system then you have to re-open - and spend several seconds, again, waiting - the XOD menu. It's completely counter-intuitive.
U-Verse, by contrast, was vastly easier. The On-demand, DVR, and regular TV guides and menus were all integrated and part of the same system. There was no "loading" a separate app and navigating back-and-forth was a breeze. And U-Verse supports 4 simultaneous HD recordings. Trust me when you've had that capability you miss it.
We've found our location DOES qualify for full U-Verse service - we were initially told it didn't - so in all likelihood we'll be switching to it. If Comcast could get its menu system up to the 21st Century and add the capability to do at least 4 simultaneous HD recordings, I'd be much, much happier with them.
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