| Review by mario02423 |
member for 8.9 years, 123 visits, last login: a few hours ago
lodged 177 days ago
- $86 per month
- (24 month contract)
- about 10 days
- "Competent tech visits, fairly reliable, excellent speed boost until it went away"
- "Horrid telephone support, inconsistent answers, 30-day trial was much faster than speeds now"
- "Stay far away."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Signed up for 12/2 Business Class tier. Second shift phone support is horrid. Install went OK. Power Boosted speeds were 90+/40+, but three months later are exactly contracted rates and no one can figure it out. If you have other options, go with those.
Truck Rolls / Outages Adding that service has gone out 3x in the past six months. It runs on the same infrastructure as Residential, and even though I was promised a "truck roll" within four hours, I always get next day service windows.