I have the Comcast complete service. I have had Comcast for 15 years now. Last fall went to WOW but they could not get their act together with the services they offered and had not as much of On Demand which we watch a lot. Like Streampix We had a windstorm about a couple of weeks ago or so and our service went haywire so did our neighorhood, the neighbor told me that he thought it was his T.V. Picture on the T.V. was tiled and internet and phone would not work most of the time. Called a CSR on the phone and they kept on trying to sell me linebacker service and said they would charge me $60. So I went to Comcast Direct on this website and Comcast Vic had a tech come out and the Tech said it was a bad tap or node and that they would dispatch linemen to remedy it that night. An hour later they came and fixed a node. Their service rarely ever goes bad though. Can go many months or years without a hiccup. So I will go through Comcast direct next I ever have a problem with service. KUDOs goes out to COMCAST VIC Next time someone comes to the door trying to sell WOW or Uverse I will shut the door on them.
undisclosed location
$232 per month
about 2 days
"When everything is working it is good."
"Getting service if something goes wrong in the neigborhood."
"If it works it is great. Note: Comcast direct here is the best way to go."
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We had a windstorm about a couple of weeks ago or so and our service went haywire so did our neighorhood, the neighbor told me that he thought it was his T.V. Picture on the T.V. was tiled and internet and phone would not work most of the time. Called a CSR on the phone and they kept on trying to sell me linebacker service and said they would charge me $60. So I went to Comcast Direct on this website and Comcast Vic had a tech come out and the Tech said it was a bad tap or node and that they would dispatch linemen to remedy it that night. An hour later they came and fixed a node. Their service rarely ever goes bad though. Can go many months or years without a hiccup. So I will go through Comcast direct next I ever have a problem with service. KUDOs goes out to COMCAST VIC 