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Six Month Rating

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Review by milindr

  • Location: Alpharetta,Fulton,GA
  • Cost: $120 per month (24 month contract)
Good "No caps. No outages for the most part"
Bad "Poor speeds"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I'm supposed to be getting 20Mbps. But I barely get 3-4 Mbps during the day. It's much better in the middle of the night. I occasionally get 8-11 Mbps. But I have yet to see it cross 12Mbps. Comcast was my provider in my last residence and I used to routinely get 24Mbps speeds. I have been very disappointed with Comcast for the last year and a half. The tech points to ridiculous numbers from SpeedTest.net (35 Mbps) that have no relation to actual download speeds. But DSLReports shows speeds of 3-4Mbps which accurately reflect actual download speeds.

(review was emailed from domain gmail.com)
lodged 2.1 years ago


Lawrenceville, GA

Comcast Speed below purchase rate ALWAYS

Have Motorola 6120 DOCSIS 3.0 Cable Modem. Running ShaperProbe speed test - no change after upgrading.

Upstream: No shaper detected.
Median received rate: 2389 Kbps.

Downstream: Burst size: 9466-10006 KB;
Shaping rate: 15978 Kbps.

Streaming is not possible - downloading ISOs takes 4 hours and usually fails before completing.