Review by wchillman member for 1.3 years, 54 visits, last login: a few hours ago lodged 3 days ago
Gig Harbor,Pierce,WA
$50 per month
"Service"
"Cost"
"We need competition!"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
We have Comcasts Performance Starter which is advertised at 6 down and 1 up and have no cable TV or voice. We are cord-cutters and use the Roku for all of our TV viewing. The Performance Starter is more than adequate to stream Netflix, Vudu, and Youtube in HD but I need to say that we are a single stream household with a hardwired Roku. Youtube will buffer occasionally as will some other channels but Netflix and Vudu are near perfect. We do have free access to basic network channels but never watch them becuase commercials make up nearly 1/3 of each viewing hour. It seems to me that WE should be paid to suffer through commercials. Ive also noticed that there is a tendency to think that more is better when it comes to internet speed but the concept of good enough seems to be overlooked. Comcasts Performance Starter is more than good enough for all our TV viewing as well as internet surfing.
Comcasts installation and customer service has been quite good and I only remember one or maybe two times when their system was down over the years we have had them. My issue has never been with their service just the price. $49.95 for a 6/1 speed feels like we are being fleeced. Maybe we could get some competition and better prices if the U.S. Department of Justice initiated an antitrust lawsuit like they did against AT&T in the 1970s.