Review by Coelispex - Location: Wilmette,Cook,IL
- Cost: $87 per month (6 month contract)
- Install: about 1 days
Good "Great connection and service, I love it!" Bad "Awful tech and customer support." Overall "So far so good."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
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On June 20, 2013, I decided to switch to a Double Play (Internet + TV) called "Blast Plus" promotion; basically you get Blast Trier HSI + Digital Economy (~45 channels). This promotion is for 6 months $69.99 then $79.95 after (this excludes state taxes, FCC fees, franchise fees, other government taxes). This promotion is not under contract or any agreements attached. I used my own equipment, a Motorola SB6141 SURFboard DOCSIS 3.0 instead of paying for an extra $7/month for rental fees.
Screenshot of the local channel line up: »i.imgur.com/J3vNfk3.png
How was the order & install process? Somewhat sketchy. One chat analyst told that me that my service address is fine for self-installation ($9.95). Another told me that my cable isn't installed by the tap and needs professional installation ($32.99). What a load of B.S. I disconnected and soon talked to a more experienced analyst. Order process took around 40 minutes. In the end, he told me to wait for the self-installation kit to arrive in 3-5 days. I didn't wait to wait that long. An hour later, I plugged in my coaxial cable from my 2-way splitter to my SB6141 modem, started the activation service online (took about 10 minutes) and BAM; got Blast Internet up and running on the same day. (I didn't have to wait for my self-install kit to arrive). Told you it was sketchy.
My first speedtest »www.speedtest.net/result/2784965199.png
Overall, I can say that I'm very happy, one satisfied customer
P.S I also made a excel spreadsheet for Comcast Double Play promotions and non-promotions for those who are interested in making the change. (Prices may vary depending on your location)
»docs.google.com/spreadsheet/ccc?···=sharing
I will update this review periodically.
UPDATE 10/4/13
For the past 5 months, there has been about ~4 outages, lasting less than 3 hours. This is probably due to severe weather in my area (flooding, heavy rain, thunderstorm etc)
But my speed has increased by 1-2 Mbps more »stage.results.speedtest.comcast.···8864.png
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