Review by a2nxtcrav3r
- Location: San Jose,Santa Clara,CA
- Cost: $30 per month (12 month contract)
- Install: about 21 days
Overall "Do not order"
|Pre Sales information:|
Value for money:
(ratings below consensus)
Cancelled my DSL service was moving to comcast.HSI
Orderered online and installation was scheduled to be in 5 days within my cancellation with my DSL service.
5th arrives installation person says my underground coax cable was damaged and he will send a tech as soon as possible. My family and I waited 3 days Nothing was said to me of when the techician who could handle it. So i called comcast and had gotten a date for install. The day came I have been waiting all day no calls from comcast and no one shows up.it is currently 9:24 PM I called comcast to ask why no one came, Tech support from india was not clear. rescheduled to another week without internet for the tech to come 6 days later. Which would be over 21 days from when I ordered internet service.
I told them many upon many internet service providers I would gladly pay to get things done within 3 days Cancelled my phone service and internet service with comcast and am now searching for anything as fast as possible. STAY AWAY FROM COMCAST!
member for 10.6 years, 2385 visits, last login: 2 days ago
lodged 232 days ago