Review by political_i
Good "Consistent speed, good tech support when needed, efficient tech visit"
- Location: Bremerton,Kitsap,WA
- Cost: $153 per month
Bad "Pricey, HD service stinks"
Value for money:
(ratings match consensus)
We have been with Comcast since the good old days of 3 mbps cable Internet was available. We have stuck with a package of Digital Starter with 2 HD boxes and 1 regular converter and Performance Internet which performs at 15/2 instead of the advertised 20/4. The main issue we have had is the HD was good back in the summer, but now it is beginning to pixelate again and we are considering switching to DirecTV due to their crystal clear HD. While service has been consistent, the bill continues to climb due to the lack of competition in the marketplace. I am not sure given our house was wired in the 1960s if that is playing a part in our cable not doing so well for TV. In the next few months, negotiations will probably occur to negotiate a better price.
7/20/14: We had our modem go down last night. Tried a roll and reprovision a few times, didn't help. Had a tech the next morning swap it for a good one and a new remote. Will probably try to negotiate a credit since it was a rented modem. Tech checked the line, was able to acquire signals, just swapped modem. Double checked the inside splitter. Swapped a remote too.
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updated 126 days ago