 Review by nirvansk815 
UPDATED: 118 days ago
member for 8.4 years, 3040 visits, last login: 1 days ago
 Rancho Cucamonga,San Bernardino,CA
 $44 per month (12 month contract)
 about 7 days
 "Low pings and consistent speeds"
 "Only two tier packages, and modem rent fee"
 "Good for consistency, bad on the wallet. (call for the promo's!)"
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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The following was reviewed in the Temple City Area
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Charter is reliable. They've been down 3 times in the last 3 years and only once mixed up our tier package. If you live in or around the Temple City, CA area the investment is well worth the consistency. Charter's customer service could be better but overall were happy.
*Update* Charter increased speeds to 2Mbit down and 128Kbit up. THANK YOU! (235KB/s)(16KB/s)
**Second Update_4-1-04** Charter increased speeds to 3Mbit down and 256Kbits up for 10$ more. (375KB/s)(32KB/s)
***Third Update_3-29-05*** Charter still going strong. Good job!
****Fourth Update_6-15-06**** Charter has been reliable with up-time and speed consistency. No problems to speak of. I am happy with the service.
*****Fifth Update_1-25-07***** Still no down time, speeds consistent, overall great service. Charter increased speeds to 5Nbit down and 512Kbit up for free! Thanks.
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The following was reviewed in the Rancho Cucamonga area.
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*Update*_12-12-07* I moved out to Rancho Cucamonga and signed up for the 3Mbit/256Kbit and basic cable package @ 44$ per month for 12 months. Installation was a breeze and both the internet and cable services work as advertised. Internet speeds have been consistent and service hasn't been down yet. Would like to see a lower tier option since the plan I'm on is temporary, but word has it you can keep 'renewing' the latest promo. We will see.
**Second Update** 06-27-08 As promised if you call and threaten to cancel the service they will sell you on the newest promo which is always cheaper. I'm paying $44 for 5Mbit/512Kbit service bundled with basic cable service on a 1 year contract. Speeds are fine, and the service doesn't go down. Thank you Charter.
***Third Update*** 01-08-09 Internet and Cable haven't been out and speeds have been great 99.9% of the time. We are still on our 1 year contract. Thank you Charter.
****Fourth Update**** 07-29-09 Since Charter was unwilling to renew our "promotion" our bill went from 43.00 to 83.00 dollars per month for lowest tier internet and lowest tier cable tv. I canceled the service (Way too high!). Good bye Charter.
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