 Review by spm9999 
UPDATED: 7 days ago
member for 6 years, 2772 visits, last login: a few hours ago
 Imperial,Jefferson,MO
 $50 per month
 about 3 days
 "Fast download speeds"
 "Expensive"
 "Charter's pricing is getting out of hand."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Now at 3 down and 256 up..
I only had a week or 2 of connection problems. It was just a matter of shutting down the computer and unplugging the cable from the modem. I haven't done that now in a few months. Up and running for 7 months now and the price went down to 39.99 (no more paying the $10 penalty for no cable tv service) and speed went up to 2mps. So much for the old 300 baud modem on my commodore 64!!
Static IP
3 days till install and very good installer did it all and the way I wanted
I bought my own cable modem a ZOOM that works great
Speed is very stable. I never see a drop.
Update 12/04
Still reliable. I haven't lost the signal in a long time now. My Zoom modem went bad, so now I have a Motorola. The Zoom lasted just over a year. Maybe it's better to rent? I had to lower the value for money rating though. Broadband is getting cheaper especially in this area with DSL. I will stick with Charter as long as they don't raise the price..
Update 1/05
Price went up $10. $49 is just a bit out of hand. I will probably jump ship to dsl when it becomes available. Which should be soon.
Update 9/05
Price is up to $60 a month for 5 meg now. I wanted the extra upload for voip. DSL not available still. Probably never will be.
My signals are bad lately and tech support has no clue or care. Loosing connection in the early evening.
Update 11/06
Doing pretty good again. Spent 3 months on the phone with tech support. Eventually ditched digital cable and things got better. Charter needs to learn how to treat thier customers right if they are even going to be in the black.
Update 4/07
I've had a few outages lately, but so has the whole area. Other than that it's been solid. If dsl comes to my area though I will jump to them. Charter is way too expensive.
Update 04/08
Called and got a better price and upgraded to 10/1 service. Now paying $50 a month, was 65. Price also includes home wiring. Service has been solid.
Update 11/09 Hard to get a deal with them lately. Running solid, I hardly ever see downtime. Powerboost is supposed to be here.. I don't see a difference in speed.
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