 Review by nolancj 
UPDATED: 2.2 years ago
member for 7.4 years, 1589 visits, last login: 15 days ago
 Long Beach,Los Angeles,CA
 $59 per month
 about 4 days
 "Used to be reliable now night speeds are junk"
 "No fixed IP or faster uploads available unless a BIG price jump to biz services"
 "OK, sort of reliable, speeds are probably better than dsl in this area"
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Just moved to Belmont Shore, in Long Beach CA. Ordered Charter, had it up and going 4 days after the call (just a delay on getting a service tech scheduled to come out). Ordering process was fast, easy. Tech was here no more than 10 mins, and that included setting up the digital cable box and making a cable for me, he said my line quality was very good.
Speed tests are coming in at 2850/250 which is pretty much advertised speed.
Only wish I could opt for faster upload and more IP addresses/Fixed IP. For that, you have to go to their biz service. And if I did that, I'd go to DSL, as it would then be cheaper for faster speeds.
Overall, happy so far. Will update if there are any changes.
Update:
Line is pretty reliable. Wife works from home 2 days a week on a VPN all day and we use a VoIP phone. No problems for the most part.
Reality is it's the only option in town other than DSL.
Update:
Well the value of this service continues to decline as Charter continues to raise rates. I'll be going FIOS is VZW ever gets to this area. DSL not an option, I can't get above 1.5mbs with any provider.
Update2:
FIOS is in the neighborhood. Will switch.
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