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Member review of Charter Pipeline


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read 1842 reviews (692 positive) (739 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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Value for money:


$66 per month avg ($14 to $162)

Speed test results 3 year trend

Review by cahiatt See Profile
UPDATED: 1.2 years ago
member for 7.4 years, 1019 visits, last login: a few hours ago


Smyrna,Cobb,GA
$79 per month
"Didn't rely on Bellsouth anymore"
"High prices for higher upload speeds."
"What are my other choices? None I guess."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·BroadVoice
    ·dock.net
    ·AT&T Southeast
    May 2007

    I'm still not using Charter here at my house but I did have them start services at my mother-in-laws place. I am for once slightly impressed. They are finally providing a decent product at a competitive price. I signed her up for 3meg internet, their unlimited local/long distance digital phone service and basic/expanded basic cable TV for $79 per month. Total bill is about $86 after taxes.

    Bellsouth's competitive bundle with phone, internet and DirecTV was nearly $135 per month after taxes and "fees"....

    I'll probably be signing back up for their video service soon.

    (Around June 2003)

    This house already had Charter cable internet when I got here. It was my mothers house. She moved out, I moved in and just took over the bill. All I can is what a headache. Charter service was constantly losing sync. Modem stats showed S/N ratios to be borderline and sometimes out of range. On only one call out of about 15 to tech support was anything done correctly. That was when I put my own modem in and they changed the MAC address in their system. I kept them all of thrree months until I found another DSL provider other than Bellsouth. Skip charter if you can. Even if it cost more.....

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