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Member review of Charter Pipeline


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Reviews:
read 1826 reviews (689 positive) (731 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$70 per month avg ($15 to $162)

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Review by WhiteWizard See Profile
UPDATED: 80 days ago
member for 3 years, 736 visits, last login: a few hours ago


Madison,Dane,WI
$150 per month
about 2 days
"Services are pretty reliable"
"Digital Service Lag beind other cable ISP's"
"Provides decent service in my area"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Charter's services are pretty reliable. Since I moved here, there has only been one or two outages(dns). Although charter lags behind other cable ISP's in digital services and HSD speed its pretty decent with upgrades happening pretty often. Currently I have basic tv, a DVR, and HSD. My bill totals about 150.00 a month:

    I'm on a promo for 12 months in which we get all the channels and 16Mb internet.
    Digital Reciever(DVR): $6.95
    DVR service: $9.99
    * they do charge 2.96 for modem rental but I now have my own.

    Installation was quick and painless. From my experience it all depends on the technician that comes. Some are good and knowledgeable and some juts don't want to there, luckily I had the latter. Customer Service is generally pretty good, but as with the technicians, there are CS's that just don't seem to know anything. Well I hope someone found this helpful!

    Followup comments:
    view ALL 3 comments
    stridr69

    join:2003-05-19
    San Luis Obispo, CA

    Interesting....

    That you're able to have a DVR without Digital service.
    What type of DVR do you have?
    Where I live, you need to subscribe to Charter's Digital service to get a DVR(currently a Motorola "Moxi", but I have a SA8000 DVR).
    permalink · 2005-12-23 23:20:44 · Reply to this

    cork1958
    Cork

    join:2000-02-26
    Fruitport, MI
    ·Charter Pipeline

    Re: Interesting....

    said by stridr69 See Profile :

    That you're able to have a DVR without Digital service.
    What type of DVR do you have?
    Where I live, you need to subscribe to Charter's Digital service to get a DVR(currently a Motorola "Moxi", but I have a SA8000 DVR).
    Yeah. How'd you do that?
    --
    Spread Free Opera. Fastest browser on Earth or in Cyberspace!!
    permalink · 2005-12-24 07:08:07 · Print · Reply to this

    headache

    join:2004-10-12
    Arlington, WI

    Re: Interesting....

    The only thing that you need is basic in order to get any digital box.
    permalink · 2005-12-27 02:54:02 · Reply to this
    Forums » comments on review of Charter Pipeline

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