Review by sozekizer 
Posted: 274 days ago
member for 6.2 years, 88 visits, last login: 11 days ago
 Fort Worth,Tarrant,TX
 Contract price not specified.
 "data service has not gone down in over a year"
 "price"
 "dependable 3MB package but price could be better"
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I've had Charter for 3 years now and there was only one short period when my service was experiencing intermittent connectivity. Turns out the issue was due to the difference in wire gauge between the outside cable and the older lines running inside my home. The tech, bless his soul, was willing to run new coaxial lines but we did not allow it since it was mid-summer in Texas and we didn't want him to suffer in the 120 degree attic. We haven't had any problems to speak of since that time.
Options considered: none since DSL was not yet available in my subdivision.
Package ordered: at the time it was 1.5MB but has since been upgraded to 3MB.
Pricing: about what you would expect for cable internet but still high for my taste.
After 3 years, I'm going to switch to ATT U-Verse as it should be available within the next few weeks. I cannot recommend cable internet if DSL, FiOS or UVerse are available but, if Charter's the only thing in your area, you shouldn't be disappointed with the data service - only the video service - which, as you probably know by now, is not the best around.
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