 Review by Carl 
UPDATED: 181 days ago
member for 4 years, 1285 visits, last login: a few hours ago
 Opelousas,Saint Landry,LA
 $60 per month
 about 1 days
 "It's fast almost all of the time."
 "It drops out at random."
 "Charter is worth the money."
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(ratings above consensus)
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I'm writing this on behalf of a home whose communications services I manage.
The home is in a somewhat high-class area, but Charter is the only terrestrial broadband option. DSL is not a choice.
The family has subscribed to Charter since the cable Internet service was initially rolled out in the area (Opelousas, LA) and has recently acquired the 5Mbit service.
The modem is a SurfBoard 4100 and it's connected to a Linksys WRT54G serving eight computers.
The connection always speedtests at above 4Mbit, but it will randomly drop out for minutes at a time.
Charter has been to the location and cannot figure out the problem.
Since DSL is not an option and the speeds of Charter are relatively consistent, I would have to rate them excellent.
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