Review by howardfine 
Posted: 1.3 years ago
member for 7.3 years, 160 visits, last login: 14 days ago
 Saint Charles,Saint Charles,MO
 Contract price not specified.
 "Good speeds and prices; Quick response to line and modem problems"
 "Online and phone support is handled by brain dead people"
 "The best service to have but look elsewhere for set up problems."
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(ratings match consensus)
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I have had Charter internet, phone and TV for many years. We live in a somewhat outlying area so relability and speed took a while to get here. Now, I can't say anything but the best about Charter's products and relability.
However, getting technical help that really helps is useless. You won't get it. It's almost not even worth calling. For example, Charter has a web page suggesting a strong, secure method of setting an email password. But using those methods doesn't work. Calling tech support only brought the response that the problem must be my browser and I should call the browser software maker to get it fixed.
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