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Member review of Charter Pipeline


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$90 per month avg ($6 to $300)

Speed test results 3 year trend

Review by Mons00n1 See Profile
Posted: 1.3 years ago
member for 1.3 years, 165 visits, last login: 15 days ago


Edwardsville,Madison,IL
$55 per month
"Reliable & Fast"
"Expensive & Promotional Pricing is stupid (to put it politely)"
"Overall I have been happy. But am no longer interested in losing $$$"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    I have been on Cable Modem for almost 7 years (?)
    I have been with Insight Communications and now Charter Cable..
    The entire time I have used a Motorola/General Instrument Surfboard 3100

    I have almost never had a loss of service during my time as a customer of both Companies.

    But I currently have 3M Cable Modem at $55/mo. That is a little to much for me so time to move on.... to AT&T DSL Elite 6M @ $34/mo represents $252/year in my pocket

    Followup comments:

    benc
    Premium
    join:2007-06-17
    Glen Carbon, IL
    ·Charter Pipeline
    ·Future Nine Corpor..
    ·Callcentric
    ·AT&T Midwest

    Didn't they Eliminate 3M?

    I thought Charter Eliminated 3M/384k and bumped pre-existing customers to 5M/512k. Even so, the 6M/768k is cheaper, both in terms of value and in terms of actual price paid.

    If I were you I would've used DSL-Extreme instead. I don't like some of the things AT&T has done lately, as well as things they should do but don't.
    Mons00n1

    join:2008-07-23
    Edwardsville, IL
    ·AT&T CallVantage
    ·AT&T DSL Service
    ·Charter Pipeline


    2 edits

    Re: Didn't they Eliminate 3M?

    Yeah I thought the same thing, but then I thought it was just a promotional thing that they were trying to get customers to move to.

    Regardless dslreports bandwidth testing to Chicago only reports 3M. I don't believe we have such high bandwidth users that I wouldn't get the full 5M.

    I googled DSL-Extreme. Not bad but to hit their lower price points you have to contract it at 12 mo.

    I hate contracts and promotional pricing setups.
    Promotional pricing is kind of like a magazine subscription that automatically renews for you at a higher cost.....
    zed260

    join:2007-09-30
    Cleveland, TN

    modom

    you need a new modem i dont think that one supports 5 meg
    Mons00n1

    join:2008-07-23
    Edwardsville, IL
    ·AT&T CallVantage
    ·AT&T DSL Service
    ·Charter Pipeline

    Re: modom

    Yah it can do 5M:
    On-line sites spec it at "38 Mbps"

    »www.chrisrand.com/blog/index.php···b-speed/

    Here I can see it hitting 5460kbps...
    Forums » comments on review of Charter Pipeline


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